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We are looking for an Executive / Senior Executive, Sales Support to join our team and are able to deliver high-quality service while still attaining personal and team sales goals.
Your roles and responsibilities include:
- Ensure the sales/data entries in the e-booking system are accurate and tracking of sales conversion are within stipulated timeframe.
- Liaise and process sales documentation for purchasers, sales consultants, and appointed agents.
- Closely monitor aging and sales conversion with sales consultants and appointed agencies. Obtain regular purchasers’ loan approval updates from panel bankers.
- Issue notice of release letters to buyers in a timely manner.
- Coordinate the signing of Sale and Purchase Agreement / Deed of Mutual Covenant / Loan agreement and relevant documents with buyers and respective lawyers.
- Prepare weekly sales reports, sales performance reports, and sales conversion reports promptly.
- Track budget provisions, especially for promotional packages such as rebates, Buyer Get Buyer (BGB), Buyer Repeat Purchase (BRP), referral schemes, free gifts, etc.
- Raise payment requisitions for BGB, BRP, referrals, etc., and establish/monitor paper trails between departments.
- Process sales commissions for sales consultants and marketing incentives (if applicable) in a timely manner.
- Handle and coordinate commission claims and appointment matters for real estate agents.
- Attend to customer inquiries and provide sales support during sales events, roadshows, or exhibitions as needed.
- Practice and comply with all departmental Standard Operating Procedures (SOPs) outlined by the HOD and QAQC department.
- Perform any other duties as instructed by management from time to time.
Qualifications for this role include:
- Minimum Diploma or equivalent.
- Fresh graduates interested in starting their careers are encouraged to apply.
- At least 1 year of relevant work experience is required.
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Your application will include the following questions:
- What is your expected monthly basic salary?
- How many years of experience do you have in the real estate industry?
- Which languages are you fluent in?