Executive/Senior Executive, Relationship Management, Kuala Terengganu Enterprise Centre

SME Bank Malaysia; Kuala Terengganu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading finance institution is seeking a Relationship Management Executive/Senior Executive at their Kuala Terengganu Enterprise Centre. The role includes marketing, customer relationship management, and compliance with internal standards. An ideal candidate will possess a Bachelor’s degree and have a minimum of 2 years' experience in SME financing or commercial banking.

Qualifications

• Minimum 2 years working experience in SME financing or Commercial banking.
• Ability to structure financial solutions and packaging to SME.
• Up-to-date knowledge of the business environment and Malaysian economy.

Responsibilities

• Marketing, solicit and credit evaluation for the network/business units.
• Provide end-to-end customer relationship management.
• Ensure compliance with internal and external standards in financing applications.

Skills

Interpersonal skills

Negotiation skills

Analytical skills

Education

Bachelor’s degree or equivalent

Job description

As a high-performance organisation, we offer our services through all our branches operating nationwide. Our key initiatives are driven by various action-plans to create a high level of engagement while nurturing the core values of S.M.I.L.E among the Talent Capital of the Bank.

Talent management and development are the cornerstone of our operations. We are continuously scouting for the right talents to fill up the roles as Relationship Management Executive/Senior Executive at our Kuala Terengganu Enterprise Centre.

Responsibilities:

• Marketing, solicit and credit evaluation for the network/business units.
• Propose suitable Bank’s products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management which includes:
• Monitoring the completion of legal documentation, collection of Condition Precedent until disbursement of the financing.
• Plan, manage and monitor collection and post disbursement activities including conduct of Annual Review.
• Manage request for changes to terms of financing (pre and post disbursement).
• Ensure full compliance to all set external and internal rules, policies, standard operating procedures and client charters.
• Ensure that competency and motivation of staff in the region are kept at the highest level.
• To ensure staffs to comply and report on Anti Money Laundering (AMLA), frauds and defalcations (including attempted frauds) breaches of Employee Code Of Conduct, robberies & burglaries and any other matters deemed required from time to time.
• Perform any other duties and responsibilities as assigned from time to time.

Requirements:

• A minimum of a Bachelor’s degree or its equivalent in relevant fields.
• Minimum of 2 years working experience in SME financing or Commercial banking.
• Ability to structure financial solutions and packaging to SME.
• Good interpersonal, negotiations and analytical skills.
• Up-to-date knowledge of the business environment and Malaysian economy.
• Ability to analyse and understand financial statement and data.