Job Purpose
- To perform sales activities and ensure all sales targets are met in accordance with the budget.
- To ensure efficiency while interacting with customers and prospects (pre-sales, during sales, and post-sale).
- To instill a customer service mindset.
- To ensure that Retail/Sales Excellence is achieved every month.
Job Responsibilities
Operational
- To ensure all sales targets are met in accordance with the budget or other promotions organized by Central Marketing from time to time.
- To support and coordinate planning for product launches as per the approved sales plan.
- To execute all launching activities as approved by GM / Operations Head.
- To monitor and update all sales chart display materials and information daily.
- To coordinate and perform sales activities/promotions for internal and external events such as roadshows, exhibitions, and launches as per the approved plan.
- To perform, close, and record sales activities/transactions as per the assigned targets.
- To ensure all sales policies are adhered to accordingly.
- To follow up closely on sales documentation, including signing of Sales and Purchase Agreements, collection of full 10% deposits, complete sets of booking data forms, etc., within the specified time frame.
Job Responsibilities (Cont'd)
- To provide bi-weekly feedback on competitors and market surveys.
- To provide daily sales reports on sales closures, walk-ins, call-ins, and follow-up status of prospects.
- To ensure all registrant and purchaser information is accurately entered into the system and regularly updated.
- To update sales enquiries into the sales force system daily.
- To monitor the allocation of Bumi units as determined by authorities.
- To handle complaints from purchasers and direct them to the appropriate departments for resolution.
- To attend to other job functions as instructed by the Sales Manager.