Job Purpose
- To perform sales activities and ensure all sales targets are met in accordance with the budget.
- To ensure that efficiency is carried out while interacting with customers and prospects (pre-sales, during sales, and post-sale).
- To instill a customer service mindset.
- To ensure that Retail/Sales Excellence is met every month.
Job Responsibilities
Operational
- To ensure all sales targets are met in accordance with the budget or other promotions organized by Central Marketing from time to time.
- To support and coordinate in the planning for product launch as per the approved sales plan.
- To execute all launching activities as approved by GM / Operations Head.
- To monitor all sales chart display materials and information, ensuring they are updated daily.
- To coordinate and perform sales activities/promotions for events internal and external, i.e., road shows, exhibitions, launching as per the approved plan.
- To perform, close, and key-in sales activities/sales transactions as per the assigned target.
- To ensure all sales policies are adhered to accordingly.
- To closely follow up on sales documentation, i.e., signing of Sales and Purchase Agreement, collection of full 10% deposit, complete sets of purchasers booking data form, etc., as per requirement within the approved time frame.
Job Responsibilities (Con't)
- To provide feedback on competitors/market survey on a bi-weekly basis.
- To provide daily sales reports on sales closed, walk-ins and call-ins received, and follow-up status on the prospects.
- To ensure all information of registrants and purchasers is keyed into the system accurately and updated.
- To key-in and update sales inquiries into the sales force system on a daily basis.
- To monitor allocation of Bumi units as determined by authorities.
- To handle complaints from purchasers and channel them to the respective departments concerned for appropriate actions.
- To attend to other job functions as and when instructed by the Sales Manager.