Executive, Retail (Business Development) - Johor

Ninja Van; Johor Bahru; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading logistics company in Johor Bahru seeks a dedicated partner manager to oversee acquisition, onboarding, and relationship management of partners. The role involves training, support, and collaboration with cross-functional teams to enhance partner satisfaction and drive growth. Ideal candidates are personable communicators with a Bachelor's degree and a proactive attitude. Fresh graduates are encouraged to apply.

Qualifications

• Fresh graduates are encouraged to apply.
• Personable and a good communicator in both written & oral English.

Responsibilities

• Identify and evaluate potential ASN and RPN within the assigned region.
• Serve as the primary point of contact for ASN and RPN, building relationships.
• Provide ongoing training and support to ASN and RPN.

Skills

Communication

Initiative

Relationship Management

Education

Bachelor Degree

Tools

Microsoft Office

Job description

Responsibilities

• Acquisition and Onboarding
• Identify and evaluate potential ASN and RPN within the assigned region.
• Initiate and negotiate partnership agreements, ensuring alignment with company objectives and guidelines.
• Conduct thorough onboarding sessions with new partners, providing training and guidance on products, processes, and systems.
• Collaborate with cross-functional teams to ensure a smooth transition and integration of new partners into the company's ecosystem.

• Relationship Management
• Serve as the primary point of contact for ASN and RPN, building and maintaining strong relationships.
• Conduct regular check-ins and visits to partners, addressing their needs, concerns, and providing necessary support.
• Actively engage with partners to identify opportunities for growth, address challenges, and foster collaboration.
• Develop and implement strategies to enhance partner satisfaction, retention, and loyalty.

• Training and Support
• Provide ongoing training and support to ASN and RPN, ensuring their understanding of products, sales techniques, and operational processes.
• Conduct product knowledge sessions, sales training workshops, and other relevant training programs.
• Serve as a resource person for partners, addressing inquiries, resolving issues, and providing guidance on day-to-day operations.

• Communication and Collaboration
• Facilitate effective communication and collaboration between ASN, RPN, and internal teams.
• Relay important information, updates, and initiatives from the company to partners and vice versa.
• Coordinate cross-functional efforts between partners and internal teams, ensuring smooth operations and project execution.
• Act as a bridge between partners and the company, advocating partner needs, and providing feedback to internal stakeholders.

Requirements

• Bachelor Degree in any field.
• Fresh graduates are encouraged to apply
• Personable and a good communicator in both written & oral English. Other language skills will be a plus (Mandarin).
• Self-starter with good initiative, and persistence to see us through this challenge
• Proficiency in Microsoft Office suite and a good comfort level using enterprise software.