Executive PMO: Global Client Onboarding & Projects

Holiday Tours & Travel Malaysia; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Holiday Tours & Travel Malaysia is seeking an proactive Executive – Project Management Office to drive strategic PMO initiatives and oversee end-to-end project execution for global clients and internal teams.

Responsibilities include leading onboarding projects, optimizing business processes, and implementing best practices to improve efficiency and client satisfaction. Ideal candidates hold a bachelor’s degree and 2+ years in PM-related roles, with strong English and leadership abilities.

Qualifications

• Bachelor’s degree in any discipline.
• 2+ years of experience in project management, business process improvement or client implementation.
• Strong communication and conflict resolution skills.
• Analytical thinking and problem-solving ability.
• Attention to detail and high-quality deliverables.
• Strong organizational and time management skills.
• Proficiency in English.
• Ability to work independently with minimal supervision.
• Growth mindset and proactive attitude.
• Leadership skills to inspire a team.

Responsibilities

• Lead client onboarding projects and ensure smooth implementation within the timeline.
• Drive and manage cross-functional strategic initiatives aimed at improving business processes, scalability and overall performance.
• Identify operational gaps and analyse business requirements, develop solutions to enhance efficiency and drive company growth.
• Design, implement and standardize best practices to enhance PMO efficiency, consistency and project delivery outcomes.
• Oversee end-to-end project execution, from concept and feasibility to implementation and operational readiness.
• Develop and implement project plans, ensuring timely execution and tracking project progress using project management tools.
• Coordinate with cross-functional team to align progress and milestones, ensure seamless execution across teams and align initiatives with business goals.
• Implement risk management strategies to mitigate risks that could negatively impact the project.
• Collaborate with cross functional team to align initiatives with business goals.
• Take on varied responsibilities to address evolving business needs.

Education

Bachelor’s degree

Tools

Collaborative project management tools

Job description

Holiday Tours & Travel Malaysia is seeking an proactive Executive – Project Management Office to drive strategic PMO initiatives and oversee end-to-end project execution for global clients and internal teams.

Responsibilities include leading onboarding projects, optimizing business processes, and implementing best practices to improve efficiency and client satisfaction. Ideal candidates hold a bachelor’s degree and 2+ years in PM-related roles, with strong English and leadership abilities.