Executive Outlet Operations

DKSH Group; Kuala Lumpur; On-site; MYR 30,000 - 48,000; Full time

Job summary

A leading company in global distribution is seeking an Executive for Outlet Operations. The ideal candidate will manage sales performance, uphold customer service standards, and adhere to operational protocols. With a requirement for a Malaysian citizen holding an SPM or Diploma in F&B, the position offers a dynamic environment, requiring shift work and a positive attitude.

Qualifications

• At least 1 year of working experience in the related field is required.
• Able to work shifts, public holidays & weekends.
• Good working attitude and pleasant disposition.

Responsibilities

• Ensure maximum results for the business is achieved through sales performance.
• Monitor customer service and gift item production standards.
• Adhere to all stock & cash handling procedures.

Skills

Interpersonal skills

Teamwork

Self-motivation

Fast learner

Education

SPM/Diploma in F&B or relevant qualification

Job description

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Title: Executive Outlet Operations

Location:

Kuala Lumpur, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 189707

Description:

Job Responsibilities:

• To be fully conversant with monthly/daily sales performance and assist the executive to ensure maximum results for the business is achieved.

• To assist the Executive in ensuring that standards of customer service and gift items production are consistently high and that the agreed standards are maintained, regularly checked and monitored.

• To ensure all stock & cash/credit card handling procedures are adhered to at all times and any discrepancies identified are fully investigated with appropriate action taken.

• Ensure team members follow company rules & regulations.

• Assist in marketing & promotion activities.

• Any other ad hoc duties as and when required by immediate manager.

Job Requirements:

• Candidate must possess at least SPM/Diploma in F&B or relevant qualification.

• At least 1 year of working experience in the related field is required for this position.

• Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team.

• Able to work shifts, public holidays & weekends.

• Good working attitude and pleasant disposition.

• Applicant must be Malaysian citizen.