Executive - (Operations & Customer Service) - Business Channels

Hong Leong Bank; Ulu Tiram; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading financial institution in Malaysia is seeking an Operations & Customer Service Executive to engage with customers, process transactions, and promote banking products. Join us to make a difference and excel in your career at Hong Leong Bank.

Responsibilities

• Engage with walk-in customers for transaction processing.
• Recommend bank products and services to customers.
• Ensure high levels of customer service and seamless transactions.

Skills

Customer Service

Cross-Selling

Job description

Executive - (Operations & Customer Service) - Business Channels

Apply locations: DCM-DESA CEMERLANG
Time type: Full time
Posted on: Posted Today
Job requisition ID: JR0000020102

If you are looking to excel and make a difference, take a closer look at us…

The Operations & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing, followed by need-based discussions for cross-selling. Additionally, you will be the first point of contact to recommend the bank’s products and services to customers and be responsible for high levels of customer service and seamless transactions.

About Hong Leong Bank

We are a leading financial institution in Malaysia with a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span a vast nationwide network in Malaysia, with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We value diversity, inclusion, and merit to achieve our mission of infusing diverse thinking and skillsets into our organization. Candidates are assessed based on merit and potential, in line with our goal to attract and recruit the best talent. As part of our “Digital at the Core” ethos, we are digitizing the employee journey and experience to support our people in lifelong learning, achieving career aspirations, and growing talent from within our organization.

Realize your full potential at Hong Leong Bank by applying now.