Executive, Operations

Sime Darby Property; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in property management seeks to hire an Operations Supervisor to efficiently manage car park operations and soft services. The role involves monitoring vendor performance, preparing financial reports, and ensuring smooth operations within the budget constraints. The ideal candidate should possess a Diploma in Business Administration and have 3-5 years of relevant experience.

Qualifications

• Minimum 3 to 5 years of experience in Carpark Operations or Softscape operations.
• Diploma in Business Administration or related field required.

Responsibilities

• Assist Operation Manager in managing car park operations and soft services.
• Prepare monthly budget and expense reports.
• Monitor and evaluate performance of outsourced service providers.

Skills

Monitoring and Reporting

Budget Management

Inventory Management

Vendor Coordination

Administrative Skills

Education

Diploma in Business Administration

Job description

Requirements

Job Summary

• Assist the Operation Manager in ensuring the smooth and efficient administration of Carpark Management, soft services operations (Housekeeping, Waste Management, Pest Control, Landscaping), and other ad-hoc tasks related to daily mall operations.

Job Responsibilities

• Monitor and update the attendance and discipline of outsourced soft service providers (Housekeeping, Waste Management, Pest Control, Landscaping), and prepare monthly reports.
• Assist in researching and evaluating operations-related purchases, supplies, and equipment based on price, service, quality, and warranty to meet budget and implementation timelines.
• Prepare and maintain monthly operations expenses and income reports; assist in preparing the yearly budget for operational expenses and income.
• Track and control operating expenses and income according to the approved annual budget.
• Manage inventory, including ordering stock, general items, and tools for the operations division.
• Maintain records of stock inventory, general items, ad-hoc supplies, and tools.
• Process purchase orders, invoices, and manage delivery of procurement items for approval and submission to Finance.
• Coordinate regular meetings with outsourced vendors on operational issues and submit vendor performance reviews to the SOM. Attend operations meetings as required.
• Manage, review, renew, and evaluate contracts related to Cleaning, Waste Management, Pest Control, Landscaping, Carpark Equipment, and other operational contracts.
• Lead the car park team to manage car park operations, ensuring smooth traffic flow ingress and egress, and coordinate with the valet parking team.
• Handle defect summaries, raise work orders, and monitor repair works using the ServeDeck system.
• Organize and participate in regular meetings with internal departments for alignment and coordination.
• Maintain a centralized filing system for documents.
• Prepare new SOPs for review and approval annually or as needed.
• Perform ad-hoc administrative duties as assigned.

Requirements

• Diploma in Business Administration or a related field.
• Possess at least 3 to 5 years of experience in Carpark Operations or Softscape operations.