Executive (Operation - Retail)

KLCC (Holdings) Sdn Bhd; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in the facilities management sector is seeking an Operations Executive to oversee operational activities, including housekeeping and maintenance. The role emphasizes risk management, compliance, and sustainability initiatives to enhance customer satisfaction and improve asset reliability. Ideal candidates will have a relevant bachelor's degree and a minimum of 2 years experience in facilities or operations management.

Qualifications

• Bachelor's degree preferred in Facilities Management, Civil Engineering or related fields.
• Minimum 2 years experience in facilities operations or management.
• Strong experience in vendor management and budgeting.

Responsibilities

• Develop and execute operational strategies for facility management.
• Foster business relationships and collaboration with stakeholders.
• Monitor asset reliability and improve operational best practices.

Skills

Risk Management

Vendor Management

Asset Management

Customer Satisfaction

Sustainability Initiatives

Education

Bachelor's degree in Facilities Management or related field

Job description

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Lead the planning and implementation of operational activities (Housekeeping, Pest Control, Tenant Requests, Civil and Structural) while ensuring compliance with HSE, Quality Standards, Statutory, and Contractual Requirements to optimize customer satisfaction and comfort.

Main Accountabilities:

• Operation & Maintenance: Develop and execute operational strategies including housekeeping, pest control, and civil & structural maintenance. Ensure adherence to HSE, quality standards, statutory requirements, and contractual obligations to maintain smooth facility operations and enhance customer satisfaction.
• HSE, Risk Management & Compliance: Identify and mitigate potential risks through the establishment of policies, procedures, performance standards, and quality assurance measures to uphold operational best practices.
• Business Management & Leadership: Foster and sustain business relationships with stakeholders. Facilitate engagement and collaboration to exchange resources, information, and best practices.
• Sustainability: Drive the implementation of sustainable technology initiatives to promote environmental preservation and asset sustainability.
• Innovation & Technology Management: Propose and implement cutting-edge technology and innovation initiatives. Stay updated with industry trends and advancements to enhance asset value preservation and enhancement.
• Asset Management: Monitor and improve asset reliability through continuous performance monitoring and enhancement initiatives. Extend equipment lifespan and optimize asset value preservation.

Requirements:

Educational Background: Bachelor's degree in Facilities Management, Property or Building Management, Civil & Electrical Engineering, or related disciplines preferred.

Experience: Minimum 2 years of experience in facilities management or operations management, preferably within retail or commercial real estate sectors. Proven experience in overseeing facility operations, vendor management, and budgeting is highly desirable.

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