Executive - Mobile Deposit Specialist

Hong Leong Bank; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established financial institution is seeking a Mobile Deposit Specialist to drive account deposits and generate leads for additional products. This role involves engaging with clients, developing sales proposals, and ensuring customer satisfaction. The ideal candidate will possess strong sales skills and the ability to foster client relationships. Join a dynamic team dedicated to innovation and customer-centric solutions in the banking sector. This is an excellent opportunity for fresh graduates and experienced sales professionals looking to make a significant impact in a leading financial services organization.

Qualifications

• Malaysian citizen with a passion for sales and customer service.
• Fresh graduates and candidates with sales experience are welcome.

Responsibilities

• Generate and qualify leads from various sources to achieve goals.
• Ensure customer satisfaction and maintain good client relationships.
• Participate in sales events and monitor market conditions.

Skills

Sales Skills

Customer Relationship Management

Lead Generation

Education

Bachelor's Degree

SPM (or equivalent)

Job description

Executive - Mobile Deposit Specialist

Apply locations PRA-PRAI BR

Time type: Full time

Posted on: Posted 30+ Days Ago

Job requisition id: JR0000020307

Introduction: If you are looking to excel and make a difference, take a closer look at us…

Role Overview

The Mobile Deposits Specialist's key responsibility is to acquire account deposits from customers and businesses and to build the opportunity to obtain leads for other products through HLB@Work. You will explain how products work and the services available, provide sales materials and support, create new leads and follow up with new customers. You will work in a wide variety of relevant industries, such as manufacturing, retail, pharmaceutical, focusing on payroll accounts.

This is a sales role based in our branches and you will report to the Branch Manager.

Key Responsibilities

1. Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals;
2. Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation;
3. Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person;
4. Follow up on sales activities to ensure sales closure, reporting to management and ensure accounts are open in a timely manner;
5. Participate in sales events and roadshows where applicable;
6. Monitor competitors, market conditions and product development and carry out market research and surveys;
7. Ensure all tasks are carried out in full compliance with guidelines and regulations.

Requirements

1. Malaysian citizen
2. Fresh graduates are welcome to apply
3. Candidates without SPM but have at least 2 years of sales experience are welcome to apply

What’s next?

1. Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
2. Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

About Us

Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.

As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.

HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.