Executive, IT Business Application (Finance & E-Commerce)

MR DIY TRADING SDN BHD; Seri Kembangan; On-site; MYR 36,000 - 48,000; Full time

Job summary

A rapidly growing company in Malaysia seeks an IT Support professional responsible for system integration and maintenance. The successful candidate will work closely with Finance and E-Commerce teams, ensuring effective user management and troubleshooting. This role requires a diploma or degree in IT, and fluency in English, Malay, and Mandarin is essential for communication with partners. Join our team and enhance your career in a dynamic environment.

Qualifications

• Minimum 1 year of working experience in FICO and E-Commerce support.
• Hands-on experience in Business Application system support.
• Required language(s): English, Malay, Mandarin.

Responsibilities

• Analyze technical issues and conduct root cause analysis.
• Participate in system implementation and integration.
• Provide support and training for the relevant system.

Skills

Problem-solving

Planning

Technical skills

Functional skills

Education

Diploma or Degree in Information Technology

Tools

SQL

Job description

Job Descriptions:

• Analyze technical issues, performing root cause analysis and proposing timely solutions, as well as escalate to other parties as appropriate.
• Participate in the project and implementation of the system.
• System integration, responsibilities for coordinate of tasks and resource related to system integration, validation of testing and implementation.
• Administration & maintenance of solution, user management, access rights/authorization management, adjust/update master data configuration / enhancements, create and adjust validation workflow, define approvers, escalations paths.
• Provide support and training for relevant system.
• Understanding / conducting user requirement and translate into system requirement document.
• Work closely with Finance and E-Commerce team members, and vendor partner (if applicable).
• Able to assist in any ad-hoc tasks assigned by the superior.

Requirements:

• Candidate must possess at least a Diploma or Degree in Information Technology (IT) or any related fields.
• Minimum 1 year of proven working experience in FICO and E-Commerce with support and configuration.
• Hands on experience in system support of Business Application.
• Required language(s): English, Malay, Mandarin. (Mandarin Speaker required to liaise with vendor from China)
• Systematics and positive problem-solving approach.
• Strong planning, initiative and ability to work independently.
• Able to work on both technical and functional areas implementation.
• Experience in SQL, functions Stored Procedures, view functions and job scheduler are adding advantage.
• A foundational understanding of accounting system will be beneficial.