Executive - HR Operations - Employee Lifecycle (1 Year Contract)

Reckitt; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hygiene and health company seeks an HR professional to join their Global People Services Team in Kuala Lumpur. The role involves providing HR services, managing employee queries, and supporting various HR projects. Candidates should possess a Bachelor's degree and 2-3 years of HR experience, with strong analytical and communication skills. The company offers comprehensive benefits and a focus on inclusion and employee development.

Benefits

Employee Assistance Program

Life insurance

Parental benefits

Qualifications

• 2-3 years of experience in HR related roles; fresh graduates welcome.
• Must be proficient in advanced Excel functions such as v-lookup and pivot table.
• Strong analytical abilities and excellent communication skills.

Responsibilities

• Provide HR services, handling queries and executing transactions.
• Interact with subject matter experts for employee queries.
• Conduct continuous follow-ups to ensure case closure following SLA.

Skills

Data and Analytics

HR Process Improvement

HR Data Analysis

Strategic mindset

Digital literacy

Education

Bachelor’s degree in any field

Tools

MS Office applications (Excel)

ServiceNow

SuccessFactor

Job description

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Human Resources

Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you\'ll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you\'ll be supported and mentored to deliver the right plans to drive business performance - and we\'ll celebrate the results with you along the way.

Responsibilities

• Work as part of Global People Services Team aligned to ‘Hire to Retire’ services supporting ASEAN, North Asia, MENARP & Africa region.
• Provide HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions where these cannot be performed by self-service or automation.
• Interact with other subject matter experts (e.g. HR business partner, CoE, etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries
• Prioritise cases and conduct continuous follow ups / check-ins to ensure case closure following the SLA.
• Raise continuous improvement opportunities.
• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
• Professional and customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information.

Key Challenges

• This position addresses tight deadlines, high integrity and strong analytic skill.
• Need to be technically adept, strong attention to detail and perseverance to deliver results.
• Able to work independently as well as to be an adaptable team player with a strong service ethic.
• Exhibits resilience and flexibility in response to continuous change.

Qualifications

• Bachelor’s degree in any field from a recognized university or relevant professional qualifications.
• With 2-3 years of experience in HR related roles. Fresh graduates are welcomed to apply.
• Must be computer literate and proficient in MS Office applications, especially Excel (i.e. v-lookup, nested if, string, pivot table, and other advanced Excel functions and formulas)
• Good knowledge of HR Systems such as ServiceNow, SuccessFactor, and HRIS will be added advantage.
• Possesses strong analytical abilities and excellent communication skills
• Effectively manages time and responsibilities with a high degree of autonomy
• Ability to work under pressure and tough deadlines
• Good command of spoken and written English
• Candidates with any relevant experience in HR administration and procedures are preferred; however, fresh graduates are encouraged to apply.

Skills for success

• Data and Analytics, HR Process Improvement; Process management; HR Process improvement
• Storytelling; Data led storytelling, Strategic mindset, Digital literacy
• HR Data Analysis; Data management; Employee data management
• Commercial acumen, Solutioning

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.