Executive, Field Sales (FMCG, Miri)

DKSH Group; Miri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company in Consumer Goods is seeking a sales professional for their Miri territory. The successful candidate will manage sales actions, oversee customer relationships, and track performance. A background in sales with strong communication skills is essential for success in this role.

Qualifications

• 2 years of experience in sales or similar roles preferred.
• Fluency in local language and English; knowledge of Mandarin is an advantage.
• Good knowledge of the industry and strong selling skills.

Responsibilities

• Prepare and implement sales action plans to achieve targets.
• Track team progress against performance indicators.
• Maintain customer relationships and support relationship development.

Skills

Communication

Negotiation

Analytical skills

Basic research skills

Education

SPM/Diploma in Business Studies

Tools

Excel

Word

PowerPoint

Job description

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Support your superior in managing day-to-day operating expenditures against operating budgets to ensure efficient resource usage.

Prepare and implement sales action plans (e.g., plan sales routes, make regular calls/visits) to achieve sales targets for assigned territories.

Track team progress against key performance indicators and sales plans.

Provide timely feedback to team members on the execution of sales action plans and areas for development.

Execute sales activities for assigned territories, including product presentations, marketing plan introductions, order taking, marketing displays, and in-store merchandising.

Prepare and review quotations, proposals, and contracts to facilitate sales agreements. Monitor competitors' activities and produce reports based on merchandising data.

Recommend practical actions to counter competition.

Prepare sales reports and forecast sales/margin projections.

Monitor customer demand fluctuations and highlight unusual changes.

Coordinate continuous improvement activities to enhance sales processes, customer satisfaction, and related areas.

Track and collect payments from customers. Investigate, resolve, and log customer issues, advising on follow-up actions.

Maintain customer relationships by managing and interpreting their requirements.

Follow up with customers, respond to queries, and solicit additional orders.

Collaborate with internal stakeholders to ensure timely product delivery.

Support relationship development with key customers.

Job requirements:

• SPM/Diploma in Business Studies or similar.
• Preferably 2 years of experience in sales or similar roles.
• Good knowledge of the industry, market, competitors, and customers. Experience in Consumer Goods and managing wholesalers is preferred.
• Strong understanding of assigned territories, products, and services, with strong selling skills.
• Excellent communication and negotiation skills.
• Basic research and analytical skills.
• Proficiency in office tools (Excel, Word, PowerPoint).
• Fluency in local language and English; knowledge of Mandarin is an advantage.
• Based in Miri, covering Bintulu and Miri.

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Your application will include questions about expected salary, language proficiency, notice period, transportation, FMCG experience, and willingness to travel.