Title: Executive Field Sales
Location: Johor Bahru, MY, MY
Global Business Unit: CG
Job Function: Sales
Requisition Number: 181082
Job Summary
Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives.
General Responsibilities
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
- Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas.
- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
- Prepare and/or review quotations, proposals and contracts to facilitate sales agreements.
- Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition.
- Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand.
- Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
- Investigate, resolve and log customer issues and advise on follow-up actions.
- Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders.
- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.
Functional Skills and Knowledge
- Demonstrate good working knowledge and understanding of the industry/market/competitors/customers.
- Demonstrate good working knowledge in assigned territories/products/services and strong selling skills.
- Demonstrate strong communication and negotiation skills.
- Demonstrate basic research and analytical skills.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
- Demonstrate fluency in local language and ideally in English, both written and spoken.
Education
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.