Executive Field Sales

DKSH Group; Ipoh; On-site; MYR 42,000 - 66,000; Full time

Job summary

DKSH Group is seeking an Executive Field Sales in Ipoh, Malaysia. You will supervise sales teams, coordinate routes, and drive target achievement while coordinating with internal stakeholders for timely product delivery.

You will maintain customer relationships, prepare quotations, monitor competitors, and report on sales performance with a focus on growth in assigned territories.

Qualifications

• Diploma or professional qualification in Business Studies/Marketing/Economics or related field.
• Fluency in local language and English (written and spoken).
• Strong selling, communication and negotiation skills.
• Proficiency in Office tools including Excel, Word and PowerPoint.

Responsibilities

• Supervise and coordinate sales teams to meet targets.
• Prepare sales routes and regular customer calls.
• Track team performance against KPIs and sales plans.
• Execute sales activities including product launches and merchandising.
• Prepare quotations, proposals and contracts.
• Monitor competitors and report findings.
• Prepare sales reports and forecast sales/margin.
• Coordinate with internal stakeholders for on-time delivery.
• Maintain customer relationships and follow up on orders.
• Log and resolve customer issues; advise on next steps.

Skills

Sales skills

Communication

Negotiation

Research skills

Office tools

Local language

English

Education

Diploma in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Executive Field Sales

Location: Ipoh, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 235850

Job Summary

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives.

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas.
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements.
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition.
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand.
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Investigate, resolve and log customer issues and advise on follow-up actions.
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Functional Skills and Knowledge

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.