Executive - Customer Service (Online/Offline)

Infoempregos; Petaling Jaya; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team in a role that emphasizes learning and development. This position is ideal for those looking to start their career in a supportive environment, where you will manage customer inquiries and assist in various administrative tasks. With opportunities for professional growth, you will play a vital role in ensuring the team's success while developing your skills. If you are eager to learn and thrive in a collaborative setting, this is the perfect opportunity for you.

Benefits

Transportation Allowance

Meal Allowance

Assistance Medical

Opportunities for Professional Growth

Qualifications

• Willingness to learn and adapt in a dynamic environment.
• Basic communication and organizational skills are essential.

Responsibilities

• Assist in administrative and operational activities.
• Provide customer service and internal support.
• Organize documents and maintain updated records.

Skills

Bilingual (Mandarin & Cantonese)

Basic Communication Skills

Organizational Skills

Basic Computer Skills

Teamwork

Job description

Job Description:

Manage large amounts of incoming calls and enquiries (MOCET system), to manage and handle all customers, bilingual – mandarin & Cantonese will be helpful.

If you are looking to start your career in an environment that values learning and development, this position is perfect for you.

• Requirements:
  • Willingness to learn and adapt.
  • Basic communication and organizational skills.
  • Willingness to work as part of a team.
  • Basic computer skills.
• Responsibilities:
  • Assist in administrative and operational activities.
  • Provide customer service and internal support.
  • Organize documents and maintain updated records.
  • Participate in projects and contribute to the team's success.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Assistance medical.
  • Opportunities for professional growth and development.