Executive, Credit Control (Group Finance)

Cyberjaya Education Group; Cyberjaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading education group in Cyberjaya is seeking an Executive for Credit Control in Group Finance. This role involves managing student fee collections, ensuring timely payments, and coordinating with various departments. The ideal candidate will possess strong customer service and negotiation skills, along with relevant educational qualifications and experience in financial operations.

Qualifications

• 2-3 years of experience in credit control, auditing, education, or customer service roles.
• Experience handling student accounts is an added advantage.
• Meticulous, organized, and able to work collaboratively across departments.

Responsibilities

• Follow up with active students and monitor outstanding tuition fees.
• Send reminders of outstanding tuition fees via emails, calls, and SMS.
• Verify payment clearance and check payment statements.

Skills

Customer service skills

Negotiation

Attention to detail

Organizational skills

Education

Diploma or Bachelor’s degree in Business Administration

Diploma or Bachelor’s degree in Accounting

Diploma or Bachelor’s degree in Finance

Job description

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Executive, Credit Control (Group Finance)

Department

Group Finance

Location

Cyberjaya, Selangor

Grade

Travel Requirement

No

Job Overview

Credit control, student collection, managing student fee payments, ensuring timely collection of outstanding

Key Responsibilities

• To follow up with the active students and monitor the outstanding tuition fees of self-sponsored students.
• Sending reminders of outstanding tuition fees to students via emails, calls and SMS blasts.
• Update student payments in the student profile and cross-check with the bank statement and update the official receipt number.
• Coordinate with departments such as Admission, Exam Unit and Faculties.
• Checking and verifying payment clearance or outstanding balances for the Exam unit to determine whether students are allowed/disallowed to sit for examinations, collect results, etc.
• Involved in briefing and introduction for New Intake Orientation to explain finance-related matters.
• Verifying student statement of account, performing confirmation for agent commission.
• Attending and replying to students’ enquiries through emails and the helpdesk
• Negotiate payment plans with students facing financial hardship.
• Other ad-hoc duties as assigned
  
  

Skills And Experiences

• Possess at least a Diploma or Bachelor’s degree in Business Administration, Accounting, Finance, or a recognized professional accounting qualification.
• 2–3 years of experience in credit control, auditing, education, or customer service roles.
• Strong customer service skills with the ability to negotiate and manage sensitive financial conversations.
• Experience in handling student accounts or financial operations in an education setting is an added advantage.
• Meticulous, organized, and able to work collaboratively across departments.
  
  

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