Executive, Credit Control

Sunway Medical Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare provider in Malaysia is seeking a Credit Control Executive to manage accounts receivable and ensure timely collections. Responsibilities include monitoring payments, issuing reminders, and liaising with clients. Candidates should hold a relevant degree and have at least 1 year of experience, although fresh graduates can apply. This role may require working half days on Saturdays during probation.

Qualifications

• Minimum 1 year of relevant working experience, preferably from credit control.
• Fresh graduates are welcomed to apply!
• Candidate must be able to work on Saturdays (half day) during probation.

Responsibilities

• Handle and administer accounts receivable for self-pay accounts.
• Monitor ageing, issue reminder letters, and liaise with clients.
• Generate monthly Statement of Account and assist in account reconciliation.
• Provide feedback to enquiries raised by clients and investigate queries.

Skills

Negotiation

Analytical

Interpersonal

Problem solving

Listening

Communication

Education

Degree in Accountancy/Finance/Business Administration or LCCI qualification

Job description

Overview

This position will be based in our Credit Control Department, part of the credit control team.

Job Responsibilities

• Handle and administer accounts receivable for self-pay accounts to avoid possible bad debts and ensure collections are up-to-date.
• Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit terms.
• Generate the Statement of Account (SOA) and email to clients early each month and assist in account reconciliation.
• Produce up-to-date reports on collection efforts and present to management with analysis and suggestions on next course of action.
• Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.
• Provide feedback to enquiries raised by clients, investigate and revert to insurance/TPA/MCO companies on their queries, and prepare breakdown charges and procedure codes related to hospital and consultants.
• Attend to enquiries, provide good customer service and ensure an effective collection process in a professional manner.
• Understand clients\' situations and provide financial advice accordingly whenever required.
• Assist in ad-hoc tasks/projects as assigned.

Job Requirements

• Degree in Accountancy/Finance/Business Administration, LCCI qualification or any related discipline.
• Minimum 1 year of relevant working experience, preferably from credit control.
• Fresh graduates are welcomed to apply!
• Skills: Negotiation, analytical, interpersonal, problem solving, listening & communication.
• A team player and able to work independently.
• Candidate must be able to work on Saturdays (half day) during probation.

Hiring process

The average processing is around 2 to 4 weeks. Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.

Questions for Applicants

• What\'s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of credit control experience do you have?
• Which of the following languages are you fluent in?

Sunway Healthcare is part of the Sunway Group, one of Malaysia\'s largest conglomerates with core interests in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.

What can I earn as a Credit Control Executive