Executive - Business Channels (Community Deposit Specialist)

HLB Group; Kulim; On-site; MYR 45,000 - 78,000; Full time

Job summary

Hong Leong Bank in Kulim, Malaysia is seeking an Executive - Business Channels (Community Deposit Specialist) to drive acquisition through proactive lead generation and client engagement. You will source referrals, tailor sales proposals, and maintain a robust sales pipeline while collaborating with internal teams to ensure a seamless client experience.

The role requires proactive outreach, strong negotiation and customer service skills, and the ability to respond to inquiries across channels.

Responsibilities

• Generate and qualify leads to hit acquisition goals.
• Source and develop client referrals to achieve targets.
• Develop sales proposals and customize by client.
• Schedule sales activity and maintain a healthy pipeline.
• Make sales calls to new and existing clients.
• Negotiate effectively with clients.
• Conduct briefing and training for clients.
• Respond to sales enquiries by phone, email or in person.
• Ensure customer service satisfaction and strong relationships.
• Follow up on activities to close sales and open accounts timely.
• Monitor and report on sales activity for management.
• Participate in market research and sales events where applicable.

Skills

Lead generation

Sales calls

Negotiation

Customer service

Market research

Job description

Executive - Business Channels (Community Deposit Specialist)### Executive - Business Channels (Community Deposit Specialist)Apply: KUL-KULIM BR: Full time: Posted Today: End Date: January 31, 2027 (30+ days left to apply): JR0000026810**If you are looking to excel and make a difference, take a closer look at us...*** Generate and qualify leads from internal and external lists to achieve acquisition goals* Source and develop client referrals to achieve acquisition goals* Develop sales proposal and customize by client* Schedule sales activity and ensure optimum pipeline generation* Make sales calls to new potential and existing clients* Negotiate effectively with clients* Conduct briefing and training to clients* Respond to sales enquiries and concerns by phone, electronically or in person* Ensure customer service satisfaction and good client relationships* Follow up on sales activities to ensure sales closure and accounts are open timely* Monitor and report on sales activities and follow up for management* Carry out market research and surveys* Participate in sales events and roadshows where applicable* Monitor competitors, market conditions and product development* Ensure all tasks are carried out in full compliance with guidelines and regulations* To collaborate with other departments to create a unified experience* To create an achievement oriented working environment.* Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain.* Continuous effort to improve business in support of building brand awareness and improving customer experience.* Ensure all sales proposals are delivered on-time and within scope*About Hong Leong Bank**We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.**We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.**Realise your full potential at Hong Leong Bank by applying now.*