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JOB PURPOSE
To execute, perform, and assist the Unit Head in issuing Audit Confirmation letters/information for the Business financing portfolio within the stipulated SLA while safeguarding the Bank's interests.
KEY RESPONSIBILITIES
- Ensure daily operations and volume of Audit Confirmations are attended to within the agreed SLA and comply with Management of Customer Information Policy (BNM-MCIP), Regulatory, and Bank policies and guidelines.
- Ensure accuracy, completeness, and timeliness of all functions performed.
- Update incoming volume received and status of requests in the Master Register for WIP status and SLA reporting.
- Attend to Audit Confirmation emails and ensure all received emails are replied to and attended to timely.
- Participate actively in process re-engineering within FCAD and Bank-initiated projects.
- Establish effective and well-balanced working relationships; provide value-added support to related teams internally.
- Assist Section Head/HOD in ensuring compliance with Regulatory, statutory, and Bank guidelines and policies.
- Proactively coach and guide team members as part of internal training and sharing sessions.
- Assist or relieve other team members within the Section or other Sections as required.
- Assist Section Head & HOD in managing costs to ensure expenses stay within the approved budget.
- Attend to ad-hoc matters as instructed by Unit Head/Section Head and/or HOD.
SKILLS/KNOWLEDGE
- Bachelor's Degree in Business Administration, Finance, Banking, Accounting, or related discipline.
- Professional qualification from IBBM or similar is an advantage.
- Effective written and spoken communication skills in English and Bahasa Malaysia.
- Good knowledge of the Bank's policies, procedures, risk, and regulatory guidelines.
- Good interpersonal skills, team-oriented, with strong attention to detail and analytical skills.
- Fresh graduates are welcome to apply!
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