Executive, Agency Support

Prudential Hong Kong Limited; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Executive for Agency Support to enhance productivity and profitability within the agency force. This role involves monitoring KPIs, supporting the Agency Growth team, and facilitating training and events. The ideal candidate will have a degree, a minimum of 2 years in distribution management or business development, and strong interpersonal skills. Join a forward-thinking company that values diversity and inclusion, providing a supportive environment for personal and professional growth. This is a fantastic opportunity to make a significant impact while advancing your career.

Qualifications

• Minimum 2 years in Distribution Management or Business Development roles.
• Experience in agency development is an advantage.

Responsibilities

• Monitor and track monthly KPIs and weekly targets.
• Support Agency Growth team in identifying service issues.
• Organize and implement agency member interactions.

Skills

Strong drive

Influencing skills

Self-motivation

Service-oriented perspective

Education

Degree in any discipline

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Executive, Agency Support page is loaded

Executive, Agency Support

Apply locations Kuala Lumpur time type Full time posted on Posted 30+ Days Ago job requisition id 23050488

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

The incumbent is responsible to closely assist the region Agency Force to achieve the overall productivity, profitability and quality targeted by the Company.

Duties and Responsibilities:

• Monitoring and tracking - Monthly KPI / weekly targets and submission forecast, progress monitoring by branch, race, agency and by respective work groups, on a weekly basis.
• Work closely with and support Agency Growth team in identifying root causes/trends of customer service issues.
• Ensure training rooms, training centers and other training facilities & equipment are well maintained.
• Assist and support all launches and events organized by AG.
• Organize and implement formal platform for interaction of agency members and building teamwork through group meetings and gatherings.
• Assist and support data management and reporting.

Job Specifications:

• Degree in any discipline.
• Minimum 2 years of working experience in Distribution Management or Business Development roles.
• Experience in agency development will be an added advantage.
• Strong drive and influencing skills.
• Must be self-motivated with the ability to work under minimum supervision.
• Self-starter with pleasant personality and service-oriented work perspective.
• Proficiency in Microsoft Word, Excel and Powerpoint.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.