Executive Administrative Assistant

Four Seasons Hotels and Resorts; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

The Four Seasons Hotel Kuala Lumpur seeks an Executive Administrative Assistant dedicated to excellence in hospitality. This role involves supporting operations, managing office tasks, and maintaining effective communication. Candidates should be organized, bilingual, and adept at handling various administrative duties while exhibiting a calm demeanor in dynamic environments.

Benefits

Growth opportunities

Diverse and challenging work

Qualifications

• Previous experience in a similar role.
• Ability to compose business correspondence.
• Proficient with computer equipment.

Responsibilities

• Perform administrative tasks: typing, filing, mail, appointment coordination.
• Handle travel arrangements for managers and VIPs.
• Maintain organized work area and filing system.

Skills

Bilingual in English & Malay

Strong organizational skills

Calm demeanor in challenging situations

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six-floor luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

The Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district, will soon see the opening of the new Four Seasons Hotel and Residences. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a five-floor, 300,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city’s skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located near major attractions like the Petronas Twin Towers and Kuala Lumpur City Centre (KLCC). Often called a “city within a city,” KLCC offers designer shopping, fine dining, and vibrant nightlife. The Hotel will overlook KLCC Park and be directly connected to the esplanade, allowing guests to enjoy the park’s green spaces, fountains, waterfalls, and jogging tracks.

It will introduce several unique dining outlets, including a Cantonese restaurant, lobby and rooftop bars, and an all-day dining restaurant with views of the Twin Towers. The hotel will also feature an executive lounge, spa, fitness centre, and rooftop infinity pool. Lush landscaping will create an urban oasis, echoing the greenery of KLCC Park below.

Four Seasons Hotel Kuala Lumpur will serve both international and regional travelers, complementing the existing Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define luxury hospitality with innovation, commitment to quality, and personalized service. Operating 105 hotels and residences across 43 countries, with over 60 projects in development, Four Seasons is recognized among the world’s top hotel brands.

Executive Administrative Assistant

The Four Seasons Hotel Kuala Lumpur is seeking an Executive Administrative Assistant. Candidates passionate about excellence and hospitality are encouraged to apply. The role involves supporting operations and managing the office.

Preferred Knowledge and Qualifications

• Previous experience in a similar role
• Bilingual in English & Malay
• Ability to compose business correspondence
• Proficient with computer equipment
• Strong organizational skills
• Calm demeanor in challenging situations

Responsibilities

• Perform administrative tasks: typing, filing, mail, appointment coordination, answering phones
• Prepare correspondence for approval
• Compile and distribute guest comment analysis
• Handle travel arrangements for managers and VIPs
• Maintain organized work area and filing system
• Work professionally with colleagues, maintaining confidentiality
• Handle complaints in the absence of the General Manager and follow up
• Maintain office supplies
• Assist with guest follow-up on issues

What to expect:

• Be a champion of the Golden Rule
• Join a cohesive team with growth opportunities
• Engage in diverse and challenging work
• Take pride in your work
• Be recognized for excellence