Executive Administrative Assistant

Four Seasons Hotels Ltd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

The Four Seasons Hotel Kuala Lumpur seeks an Executive Administrative Assistant to ensure exceptional service delivery and manage office activities. Ideal candidates will have experience in hospitality operations and be passionate about fostering a collaborative environment. This role involves providing administrative support to executives and maintaining high standards for communication and organization.

Qualifications

• Must have previous experience in a similar capacity.
• Ability to compose business correspondence.
• Requires ability to operate computer equipment.

Responsibilities

• Perform administrative skills such as typing, filing, copying, managing appointments.
• Prepare written correspondence for approval.
• Handle travel arrangements for managers and VIP guests.

Skills

Organization Skills

Bilingual (English & Malay)

Communication

Job description

Executive Administrative Assistant page is loaded

Executive Administrative Assistant

Apply locations Kuala Lumpur time type Full time posted on Posted Yesterday time left to apply End Date: August 31, 2025 (30+ days left to apply) job requisition id REQ10350647

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel and Residences is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur. The Hotel introduces several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers. The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

The Golden Triangle neighborhood, Kuala Lumpur’s thriving business and financial district, will soon see the opening of the new Four Seasons Hotel and Residences. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a five-floor, 300,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city’s dramatic skyline and a vibrant hub for both business and leisure travelers, Four Seasons Hotel Kuala Lumpur will be conveniently located in close proximity to the city’s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a “city within a city,” the KLCC will offer designer shopping, fine dining, and the best of the city’s electric nightlife. The Hotel will also overlook the KLCC Park and be directly connected to the esplanade, allowing guests to take full advantage of the Park’s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur’s culinary scene, the Hotel will introduce several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel will also offer an executive lounge for business travelers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur’s endless skyline. Lush landscaping around the rooftop pool and terrace will create an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur will offer both international and regional travelers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

Executive Administrative Assistant

The Four Seasons Hotel Kuala Lumpur is looking for an Executive Administrative Assistant. Candidates with passion for excellence, expertise in hospitality operations and are invited to apply for a career with Four Seasons. The Executive Administrative Assistant works across disciplines to deliver an exceptional experience and manages the office.

Preferred Knowledge and Qualifications

• Must have previous experience in a similar capacity.
• Bi-lingual in English & Malay
• Ability to compose business correspondence.
• Requires ability to operate computer equipment.
• Possess strong organization skills.
• Ability to maintain a calm demeanor during challenging situations.

Responsibilities

• Perform administrative skills such as typing, filing, copying, opening and sorting mail, coordinating appointments for General Manager and Hotel Manager and answer telephones according to Four Seasons standards
• Prepare written correspondence on behalf of General Manager and Hotel manager for approval.
• Compile monthly guest comment analysis and ensure proper distribution of results.
• Handle travel arrangements and reservations for managers and VIP guests.
• Maintain a clean, neat and organized work area and file storage system
• Work harmoniously and professionally with co-workers and supervisors. Maintains confidentiality.
• Handle complaints in the absence of the General Manager and inform him/her as to action taken and follow up required.
• Maintain stationery supplies for Executive Office.
• Assist with Glitch follow up to guests on behalf of Executive Office.

What to expect: You will……

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Be recognized for excellence

Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.