Executive, Academy Operations

TÜV SÜD; Johor; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading international organization is seeking a Training Coordinator to manage logistics and administrative tasks related to training programs. Your responsibilities will include ensuring proper documentation, maintaining accurate training records, and facilitating client communication. Ideal candidates should possess a diploma in Business Administration or a related field, along with 1-2 years of relevant experience and strong skills in Microsoft Office and digital systems.

Qualifications

• Minimum Diploma in Business Administration, Education, or a related field.
• 1-2 years of experience in training or education operations preferred.
• Proficient in Microsoft Office and digital systems (e.g., LMS, TMS).

Responsibilities

• Coordinate training logistics and manage class operations.
• Maintain training records and ensure smooth post-training operations.
• Assist participants with administrative queries and issues training certificates.

Skills

Attention to detail

Communication skills

Organizational skills

Education

Diploma in Business Administration or related field

Tools

Microsoft Office

LMS

TMS

Job description

To coordinate training logistics, manage class operations, and support daily administrative tasks.

Candidate to support training backend processes. This role involves creating and maintaining training records, updating systems and trackers, issuing training acknowledgements and certificates, and ensuring smooth post-training operations.

• Training Registration & Systems Update: Manage back-end registration by updating the Master List, TMS, LMS, and Ops Tracker. Maintain accurate cohort and student records.

• Document & Data Management: Ensure all training-related documents (e.g., registration forms, funding approvals) are properly updated, stored, and audit-ready.

• Client Communication: Send registration acknowledgement emails and assist participants with basic administrative queries.

• Post-Training Administration: Check payment status and issue training certificates upon course completion and payment verification.

• Cross-Functional Support: Work closely with Sales Admin, Trainers, and internal teams to ensure smooth training operations and provide ad-hoc support during busy periods.

Requirements:-

• Minimum Diploma in Business Administration, Education, or a related field
• 1–2 years of experience in training or education operations preferred
• Proficient in Microsoft Office and digital systems (e.g., LMS, TMS)
• Strong attention to detail and ability to work independently
• Good communication and organizational skills