ERP Technical Application Specialist

nahc.io; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading multinational company seeks an ERP Technical Application Specialist for its regional IT support team in Kuala Lumpur. The role focuses on enhancing the company's InforLN ERP systems, providing both technical and functional support while working alongside a global team of IT professionals. Candidates must possess fluency in Mandarin and hands-on ERP experience to lead training and maintain system efficiency.

Qualifications

• Fluent Mandarin (spoken & written) essential for role.
• Hands-on experience with InforLN ERP required.
• Understanding of ERP platforms (SAP, Oracle) critical.

Responsibilities

• Review and enhance ERP workflows for efficiency.
• Lead sessions to train employees on the ERP system.
• Maintain and support the ERP system to ensure smooth operations.

Skills

Analytical skills

Problem-solving

Technical design writing

Communication

Education

Experience as ERP Technical Consultant

Tools

ERP systems (SAP, Oracle, Microsoft Dynamics, Infor LN)

IT service management tools (TopDesk, ServiceNow, JIRA)

Job description

Our client, a leading multinational organization with a global footprint in over 90 countries is currently seeking a ERP Technical Application Specialist to join their regional IT support team.

This is a critical position focused on supporting the company’s global InforLN ERP systems. You will be the go-to person for both technical and functional support, working alongside a global team of IT professionals.

Key Requirements (Non-Negotiable)

• Fluent Mandarin (spoken & written) — essential for cross-border support and communication.
• Hands-on experience with InforLN ERP — must have used it in a support or technical capacity.

What you will do:

• Review and evaluate current business workflows to spot where an ERP system can boost efficiency.
• Develop and tailor ERP solutions to fit the specific needs of the business, from design to setup and rollout.
• Lead training sessions to help employees learn how to use the ERP system confidently and effectively.
• Offer ongoing support to users by resolving technical issues and answering questions.
• Regularly check and maintain the ERP system to keep it running smoothly.
• Work closely with users and IT teams to plan and carry out system updates and upgrades.
• Keep clear and organized documentation of the ERP setup process for future use.
• Keep informed on new ERP tools, updates, and industry trends.
• Suggest improvements or upgrades to the system based on evolving business goals and new technologies.

What you will need:

• Experience working as an ERP Technical Consultant or in a similar role — experience with Infor LN is a bonus.
• Solid understanding of major ERP platforms such as SAP, Oracle, Microsoft Dynamics, or Infor LN.
• Strong analytical and problem-solving abilities.
• Skilled in writing technical design and documentation.
• Hands-on experience with EDI, FTP, and batch file scripting or programming.
• Familiar with IT service management tools like TopDesk, ServiceNow, or JIRA.
• Comfortable with installing, configuring, and upgrading SharePoint, managing user accounts and permissions, and providing tech support when needed.
• Knowledge of Infor LN system administration is an added advantage.
• Strong communication skills, both written and verbal, with the ability to work well on your own or in a team environment.

Nice-to-haves:

• Exposure to other ERP systems or enterprise IT tools.
• ITIL or other relevant certifications.
• Experience supporting large-scale ERP implementations or upgrades.