ERP Oilfield Services Program (Malaysia)

Sutherland; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Representative to join their team. In this role, you will be responsible for maintaining customer records, ensuring a high level of professionalism, and building positive relationships with clients. If you have a passion for customer service and possess strong communication skills, this opportunity could be your next step in a rewarding career. Join a company that values your contributions and offers a supportive work environment where your skills can shine.

Qualifications

• Minimum 1 year of customer service experience is required.
• Must possess native or near-native quality business English.

Responsibilities

• Maintain customer records by updating account information.
• Establish a positive rapport with every caller.

Skills

English Speaking

Customer Service

Communication Skills

Job description

Company Description

Sutherland is Great Place to Work Certified. Refer your friends today!

Job Description

• Maintains customer records by updating account information.
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Ability to present, persuade and communicate effectively.

Qualifications

• English Speaking, Customer Service Level 1 (native or near-native quality business English).
• Minimum 1 year of customer service experience is a must.

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