Enterprise Account Manager - Personal Systems

Hewlett Packard Enterprise; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hewlett Packard Enterprise in Malaysia seeks an Enterprise Account Manager for Personal Systems to engage with clients, design tailored solutions, and grow key accounts using deep product and industry knowledge.

You will collaborate with marketing, product, and support teams to present solutions, mentor junior staff, monitor KPIs, and stay current with industry trends to drive sales and customer satisfaction.

Qualifications

• Four-year or graduate degree in Sales, Marketing, Business Administration, or related discipline.
• 7–10 years of work experience in technical selling, consultative selling, or account management.

Responsibilities

• Demonstrates deep understanding of products/services and industry to position offerings and articulate value.
• Engages with clients to understand needs and align solutions with IT goals.
• Prepares and delivers sales presentations to prospective clients.
• Identifies upselling and cross-selling opportunities within accounts.
• Focuses on growing contract renewals for mid-to-large accounts.
• Collaborates with cross-functional teams to ensure seamless customer experiences.
• Mentors junior sales staff and shares best practices.
• Monitors KPIs, pipeline, and revenue targets to drive performance.
• Stays current with industry trends and product knowledge.

Skills

Balancing (Ledger/Billing)

Business Development

Business To Business

Customer Relationship Management

Demonstration Skills

Enterprise Sales

Marketing

Merchandising

Outbound Calls

Presales

Product Demonstration

Product Knowledge

Sales Engineering

Sales Process

Sales Prospecting

Selling Techniques

Solution Selling

Technical Sales

Value Propositions

Wireless Sales

Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Education

Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline

Job description

Enterprise Account Manager - Personal Systems

Job Summary

This role is responsible for engaging with clients to design tailored solutions utilizing deep product and industry knowledge. The role collaborates with internal teams to prepare sales presentations for potential clients and grow existing accounts. The role mentors junior team members, monitors performance metrics, and stays updated with industry trends to drive sales and customer satisfaction.

Responsibilities

• Demonstrates a deep understanding of the organization’s products or services, as well as the industry to effectively position the offerings and articulate their value to potential clients.
• Engages with clients to understand their needs, analyze their challenges, and provide tailored solutions aligning with client’s business and IT goals.
• Prepares and delivers sales presentations to prospective clients, showcasing the features and benefits of the organization’s products or services.
• Identifies and nurtures upselling, cross-selling, and growth opportunities within existing accounts in collaboration with the account managers.
• Concentrates on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value.
• Collaborates with cross-functional teams, including marketing, product development, and customer support, to ensure seamless customer experiences.
• Assists in the training of new sales team members, sharing expertise and best practices to help them develop their sales skills.
• Monitors sales metrics and key performance indicators (KPIs) to assess individual and team performance by tracking conversion rates, sales pipeline, and revenue targets.
• Stays up to date with industry trends, sales techniques, and product knowledge through ongoing training and professional development.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Preferred Certifications NA Knowledge & Skills

• Balancing (Ledger/Billing)
• Business Development
• Business To Business
• Customer Relationship Management
• Demonstration Skills
• Enterprise Sales
• Marketing
• Merchandising
• Outbound Calls
• Presales
• Product Demonstration
• Product Knowledge
• Sales Engineering
• Sales Process
• Sales Prospecting
• Selling Techniques
• Solution Selling
• Technical Sales
• Value Propositions
• Wireless Sales
• Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

#LI-POST Job - Sales Schedule - Full time Shift - No Shift premium (Malaysia) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"