Engineering Supervisor

InterContinental Hotels Group; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

Join a leading hotel as an Engineering Supervisor in Kuala Lumpur. You will handle engineering issues, guest complaints, and preventative maintenance. Ideal candidates possess a vocational certificate in engineering and 4 years of experience, with hotel experience preferred. Our competitive benefits include hotel discounts and career progression opportunities.

Benefits

Competitive benefit package

Hotel discounts worldwide

Career progression opportunities

Qualifications

• Minimum 4 years of relevant experience or equivalent combination of education.
• Hotel experience preferable.
• Basic knowledge in repairs and installations across various systems.

Responsibilities

• Handle guest complaints and engineering problem solving.
• Establish and carry out PPM in accordance with SOP.
• Follow up on sudden requests to meet guest satisfaction.

Skills

General repairs

Electrical knowledge

Mechanical skills

Preventive maintenance

Education

Vocational Certificate in Engineering

Diploma in Related Engineering field

Job description

Join Our Team as Engineering Supervisor at Holiday Inn Kuala Lumpur Bangsar!

About Us

Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar – a gateway to key attractions around Kuala Lumpur.

Designed with the modern traveler in mind, our hotel features 220 thoughtfully designed rooms. Guests can rejuvenate in our outdoor swimming pool and fitness center. Our all-day restaurant serves delicious Malaysian classics, while the lobby lounge offers fresh bakes and fuss-free Grab and Go options. Our flexible meeting spaces, including a ballroom for up to 400 guests, are ideal for organizing events.

Do you see yourself as Engineering Supervisorwith Holiday Inn Kuala Lumpur Bangsar?

We are seeking a passionate Engineering Supervisor who can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio.

Your day to day

Every day is different, but you’ll mostly be:

Handle guest complaints, claims and problem solving of all aspects related to the engineering equipment.

Establish and carry out any PPM to guest rooms or public areas up in accordance with IHG’s SOP.

Follow up sudden function or sudden request of equipment to meet guest satisfaction.

If difficulties are experienced with any guest inform Duty Engineer for follow up action.

Is responsible for receiving operator log reports from subordinates, acting upon it if any problem arises and forwarding it to Duty Engineer for further action and follow up.

What we need from you

Vocational Certificate in Engineering or equivalent or Certifications advance Program Engineering / Diploma in Related Engineering field

Minimum 4 years of relevant experience or an equivalent combination of education and experience.

Hotel experience preferable

Possesses basic knowledge and know how in general repairs, fabrication, installations, operation and preventive with regards to electrical, mechanical, air-conditioning, fire protection, carpentry, plumbing, masonry, painting, kitchen equipment, sound and BAS system, sewage plants etc. Hand on with in – depth technical knowledge with hotel operations, specifically in electrical fields

Must speak English and Bahasa Malaysia.

What we offer

In return we'll give you a competitive benefit package including hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.