Company Description
Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. The company operates in diversified sectors including Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. It has three manufacturing plants in Penang producing Car Multimedia, Power Tools, and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed over 2,800 associates.
Job Description
Job Summary
- Ensure new product quality requirements are met.
- Ensure products manufactured meet all product and process quality standards.
- Handle customer complaints and improve product warranties.
- Develop, review, and monitor quality control procedures, implementing improvements as needed.
- Ensure closure of internal and external audit findings, including product safety audits.
- Supervise QMM technicians to maintain efficiency in quality management.
- Lead process improvement projects and report outcomes to management.
- Resolve quality problems using problem-solving processes like PSS/8D.
- Create and maintain inspection plans for in-process and outgoing products.
- Approve component first article inspections (ISIR) and incoming inspection plans, including cost reduction initiatives.
- Monitor and report KPIs timely, and develop action plans.
- Perform additional tasks as assigned by superiors.
- Manage start-up projects, warranties, customer complaints, first article approvals, and reliability testing.
- Conduct product qualification tests to meet regulatory requirements.
- Participate in FEP, QG, FMEA, CP, and production line releases.
- Prepare test and inspection plans and train technicians accordingly.
- Coordinate with service centers to understand market product quality levels.
- Investigate failures and ensure corrective actions are implemented.
- Manage part releases and incoming inspection plans, ensuring ISIR requirements are fulfilled.
- Align measurement methodologies between PgP2 and suppliers.
- Ensure fixtures and tests are ready for pilot phases.
- Lead Q-VSM processes during pilot stages.
Operation Support / Value Stream Quality
- Oversee product and process quality in the value stream.
- Support quality management during process changes, rework, concessions, and customer complaints.
- Manage quality aspects of plant-to-plant activities, new lines, and equipment.
- Support supplier quality issues and cost-saving activities.
- Review failure analyses and drive improvements.
- Ensure compliance with ANDI and conduct periodic audits.
- Lead failure investigations and cross-functional quality improvement teams.
- Manage plant-to-plant quality complaints and product transfers.
- Conduct monthly quality meetings and warranty analyses.
Qualifications
Knowledge and Exposure
- Minimum 2 years’ experience in manufacturing, engineering, quality, or project management.
- Proficient in technical report writing with data analysis and action recommendations.
- Experience in plastic molding, metal stamping, turn parts, PCBA, die-casting, or hardening parts; knowledge of software coding is advantageous.
- Familiarity with ISO 9001, TS16949, EN standards, and safety standards like UL, CSA.
- Knowledge of statistical QC tools and measurement methods, including FMEA, MSA, SPC.
- Ability to interpret technical drawings and operate measurement equipment such as CMM, vision scopes, and hardness testers.
- Hands-on experience with failure analysis and problem-solving methodologies like 5 Why’s, RCA, fault tree analysis.
Knowledge, Skills, and Abilities
- Deep understanding of problem-solving techniques and risk assessments.
- Effective communication skills across all organizational levels, suppliers, and customers.
- Proficiency in DOE, SPC, MSA, Process Capability, and 8D methodologies.
- Ability to manage time efficiently and work independently.
Additional Information
Behavioral Competencies – Bosch Values
- Drive for achievement and excellence.
- Proactive, providing alternatives and working independently.
- Collaborative and committed to team efforts.