Electronics Technician

Elite Transform Team; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

Elite Transform Team is seeking a Full-time Electronics Technician in Johor Bahru. This role involves handling customer issues, conducting quality visits, and preparing technical documents. Candidates should have at least a year of relevant experience and be ready to work in a dynamic team environment.

Qualifications

• 1 year of relevant work experience required.

Responsibilities

• Respond promptly to customer complaints and sales support needs.
• Investigate technical issues and propose solutions.
• Conduct regular quality visits to gather feedback.
• Prepare technical support materials.
• Analyze after-sales fault data for improvements.

Skills

Customer Satisfaction

Technical Support

Data Analysis

Job description

Elite Transform Team is hiring a Full-time Electronics Technician role in Taman Melodies, Johor. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Expected salary: RM9,000 - RM12,000 per month

Key Responsibilities:

• Respond promptly to customer complaints and sales support needs, ensuring satisfaction through team collaboration.
• Investigate technical issues reported by customers via email and propose preventive solutions.
• Conduct regular quality visits to major clients, gather after-sales feedback, and coordinate with internal teams to suggest product improvements.
• Prepare technical support materials, including documents, videos, inspection reports, and English manuals.
• Analyze after-sales fault data and provide insights to the quality department for continuous improvement.