Sales Associate - Showroom, Markethall & Common, IKEA Cheras (Part-Time)

IKEA; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

Join IKEA as a co-worker where your main task will be to maximise sales and profitability in a fast-paced retail environment. You'll engage with customers, ensuring they receive the best solutions for their homes while maintaining product quality and presentation. This role is ideal for those passionate about home furnishing and customer service.

Qualifications

• Experience in a fast-paced retail environment.
• Passion for selling and home furnishing.

Responsibilities

• Maximising sales and profitability in your area.
• Ensuring products are clean, tidy, and fully stocked.
• Approaching customers for assistance.

Skills

Sales

Customer Service

Knowledge of Home Furnishing

Job description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

ABOUT THE JOB

An IKEA co-worker’s main task is to maximise sales and profitability in his/her area of responsibility using knowledge of the IKEA product range, local market conditions and the needs of customers. No other position in the IKEA store is more hands-on in terms of customer contact. Together with thousands of colleagues around the world you will help to ensure the continued global success of the IKEA Concept – a concept that serves millions of satisfied customers each day.

YOUR ASSIGNMENT

• Maximising sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.
  
  

Qualifications

Your profile

• You have experience in a fast-paced retail environment, experience in home furnishing is a plus.
• You have a passion for selling, reaching your goals and getting the best for IKEA customers.
• You are highly interested in home furnishing, people’s life at home, and the IKEA product range.
• Capable of quickly developing in-depth knowledge of the local market and business conditions.
• You understand the local market and competition, the store operations, range presentation, and in-store logistics the IKEA way.
• You enjoy working in a fast-paced and future-oriented environment that is focused on people's everyday life at home.
  
  

Additional Information

Please apply by 22 May 2025.