QA Section Manager

Hirehub Management Sdn. Bhd.; Kulai; On-site; MYR 30,000 - 70,000; Full time

Job summary

An innovative manufacturing company is seeking a Quality Assurance Manager to oversee QA operations and ensure product excellence. This role involves managing ISO 9001 certification, developing quality control procedures, and collaborating across departments to resolve quality issues. The ideal candidate will possess strong leadership skills, fluency in Chinese, and a solid background in quality management within manufacturing. Join a forward-thinking team dedicated to delivering high-reliability connectors and enhancing product quality through continuous improvement initiatives. If you're passionate about quality and thrive in a dynamic environment, this opportunity is for you.

Qualifications

• Proven experience in QA management, especially with US/Euro customer teams.
• Extensive knowledge of ISO 9001 certification process in manufacturing.

Responsibilities

• Oversee QA operations ensuring product quality and compliance.
• Lead ISO 9001 certification process and manage quality control procedures.

Skills

Quality Assurance Management

Leadership Skills

Problem-Solving Skills

Attention to Detail

Fluency in Chinese

Communication Skills

Education

Bachelor's degree in Quality Management

Bachelor's degree in Engineering

Tools

Quality Management Tools

Job description

This company is a newly established manufacturing company located in Senai. They specialize in producing cables for high-reliability connectors. As a key player in the global supply chain, the company serves various industries including automotive, medical healthcare, marine, telecommunications, logistics, railway, and others. With a strong international presence, they operate more than 10 sales outlets worldwide.

Job Responsibilities:

• Oversee and manage the QA operations within the facility, ensuring consistent product quality and adherence to standards.
• Support US/Euro customer teams during line audits and visits, providing necessary documentation, evidence, and on-site coordination.
• Lead and manage the ISO 9001 certification process, ensuring compliance with all relevant quality management standards and guidelines.
• Develop and implement quality control procedures, including testing, inspection, and process audits, to ensure high-quality production standards.
• Coordinate with production and engineering teams to address quality issues and recommend solutions to improve product quality and manufacturing processes.
• Ensure that all quality documentation is accurately maintained, including inspection reports, non-conformance reports, and corrective actions.
• Conduct regular internal audits to assess the effectiveness of quality management systems and ensure compliance with ISO standards.
• Implement and maintain quality metrics to measure and track performance, with a focus on reducing defects and improving efficiency.
• Provide training and guidance to the QA team to enhance their skills and ensure consistent quality across all production stages.
• Collaborate with other departments, including engineering, production, and logistics, to ensure the timely resolution of quality-related issues.
• Support continuous improvement initiatives and apply lean manufacturing principles to enhance quality and productivity.
• Review and approve customer specifications to ensure product design and development meet quality standards.

Qualifications and Requirements:

• Bachelors degree in Quality Management, Engineering, or a related field.
• Proven experience in QA management, specifically supporting US/Euro customer teams during line audits and visits.
• Extensive knowledge of the ISO 9001 certification process and its implementation in a manufacturing environment.
• Fluent in Chinese (both written and spoken) to deal with the management team in China and ensure smooth communication across teams.
• Strong leadership and team management skills with a focus on quality improvement.
• Excellent problem-solving abilities and attention to detail in quality-related matters.
• Ability to develop and implement quality systems and processes to meet industry standards.
• Proficient in quality management tools and software.
• Excellent communication skills in English (knowledge of additional languages is a plus).
• Previous experience in a manufacturing environment, particularly in high-reliability connectors or similar industries, is a plus.