Business Analyst Manager

7 Eleven; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading convenience store chain in Malaysia is seeking a Business Analyst Manager to lead a team supporting sales and operations initiatives. The ideal candidate will design reporting frameworks, collaborate across departments, and provide actionable insights to enhance efficiency and scalability. This role requires strong analytical, communication, and decision-making skills, along with a solid educational background in business or operations management.

Benefits

Medical

Parking

Handphone Benefits

Petrol Card

Staff Discount

Qualifications

• Minimum of 3-5 years in business process management or operations management.
• At least 2 years in a senior leadership capacity.

Responsibilities

• Lead and develop a team of business analysts supporting sales and operations.
• Design and maintain reporting frameworks to track KPIs.
• Streamline business processes across departments.

Skills

Analytical skills

Communication

Decision-making

Problem-solving

Education

Bachelor’s degree in Business Administration

MBA

Tools

Business intelligence tools

Job description

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Lead and develop a team of business analysts supporting sales and operations initiatives.

Design and maintain reporting frameworks to track KPIs related to sales performance, inventory, logistics, and customer demand.

Collaborate with sales, marketing, supply chain, and finance to develop forecasts and performance dashboards.

Identify trends and variances in sales and operational data; provide actionable insights to leadership teams.

Streamline business processes across departments, leveraging analytics to drive efficiency and scalability.

Oversee the development of business cases for new initiatives or operational changes.

Manage end-to-end data lifecycle: from extraction and transformation to visualization and strategic recommendation.

Ensure data accuracy, consistency, and timeliness in all reports and insights delivered to stakeholders.

Support annual planning and quarterly business reviews with strategic and data-backed insights.

Technology Integration: Work with the IT team to identify and implement technology solutions that enhance process efficiency and support business needs.

Budget Management: Monitor and manage budgets related to process improvement projects, ensuring cost-effective use of resources.

Preferred Skills

Experience with S&OP (Sales & Operations Planning) processes

Knowledge of demand planning, inventory management, and supply chain analytics

Strong understanding of sales funnels, pipeline health, and quota planning

Analytical skills and experience working with business intelligence tools and data analysis.

Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership and key stakeholders.

Strong decision-making and problem-solving abilities.

Key Requirements:

Education: Bachelor’s degree in Business Administration, Operations Management, or related field (MBA preferred).

Experience: Minimum of 3-5 years of experience in business process management, operations management, or similar roles, with at least 2 years in a senior leadership capacity.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Business Analyst Manager? How much notice are you required to give your current employer? How many years' experience do you have as a Sales and Operations Planner? How many years' experience do you have as a Data Analytics Manager? How many years' experience do you have as a manager / team lead?

Retail & Consumer Products More than 10,000 employees

About Us

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.

In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.

Our Vision

To be the best retailer of convenience

Our Mission

To consistently serve the changing needs of customers for their convenience

Our Core Values

Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions

Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions

Solve: We find ways to resolve issues that prevents us from delivering value to those we serve

Connect: We communicate to manage people’s expectations in the most effective manner

About Us

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,000 customers daily.

In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.

Our Vision

To be the best retailer of convenience

Our Mission

To consistently serve the changing needs of customers for their convenience

Our Core Values

Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions

Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions

Solve: We find ways to resolve issues that prevents us from delivering value to those we serve

Connect: We communicate to manage people’s expectations in the most effective manner

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Perks and benefits Medical Parking Handphone Benefits, Petrol Card & Staff Discount C

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