Payroll Manager (Shared Services APAC)

Ingredion; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Join a leading company as a Payroll Manager in Kuala Lumpur, overseeing payroll operations across APAC. You'll manage a team, ensure compliance, and improve processes while enjoying a hybrid work environment. With a focus on employee well-being, the company offers competitive salaries, comprehensive benefits, and career growth opportunities.

Benefits

Competitive salary

Comprehensive Benefits & Wellness Support

Flexible Work Arrangements

Career Growth Opportunities

Employee Recognition Program

Employee Referral Program

Convenient Location

Qualifications

• At least 7 years of payroll processing experience, with 3 years in a managerial role.
• Experience with multiple country payroll, including Singapore, China, Malaysia, and Thailand.

Responsibilities

• Manage payroll team and ensure timely payroll processes.
• Serve as liaison for payroll inquiries and recommend system improvements.

Skills

Communication

Analytical Skills

Negotiation

Conflict Resolution

Tools

Microsoft Excel

Workday

ServiceNow

Access Software

EasyPay

CentralHR

Job description

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Kuala Lumpur, Malaysia

Workplace type: Hybrid

As a Payroll Manager will be responsible for the oversight and successful delivery with the highest levels of quality and timeliness of payroll operations ensuring full compliance of internal and external policies and regulations across different countries in APAC.

What you will do:

• Manage payroll team to ensure activities are well-managed and payroll processes completed on time and within quality objectives
• Manage and oversee the execution of day-to-day payroll inputs collection, handoffs, approvals, and issue management.
• Manage resolution of payroll related escalated inquiries and complains.
• Serve as liaison to Employees, Managers, HRBPs, COEs and vendors when Payroll cases require escalation.
• Recommend improvements in systems, processes and tools based on operations results.
• Share relevant payroll information, access and knowledge with other HR teams to provide the best employee and manager experience and support through the ideal service and support channel.
• Collaborate with audit teams for internal and external audits.

What you will bring:

• At least 7 years of relevant multi-jurisdiction processing experience in Payroll for Shared Services and 3 years in managerial capacity
• Experience using a major vendor (e.g: Workday, ServiceNow, Access Software, EasyPay & CentralHR and Microsoft Excel).
• Multiple country payroll experience is required i.e. Singapore, China, Malaysia, Thailand etc.
• Good communication skills, written and spoken in English and Malay
• Able to travel as needed by the business an d work non-standard hours on occasion

Who you are:

• Strong interpersonal skills including facilitation, negotiation and conflict resolution
• Proven ability to work independently and take initiative for work and project planning
• Demonstrated analytical, organizational, payroll audit and continuous improvement project management skills
• Strong attention to detail and timeliness/drive for results

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Flexible Work Arrangements – We value flexibility to support you both professionally and personally
• Career Growth – Learning, training, and development opportunities.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Referral Program – Refer top talent and earn a bonus if they’re hired
• Convenient Location: Office next to an LRT station and mall for easy commuting and errands.

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Relocation Available:

No