Branch Supervisor - Drone Technology (Kangar)

Aonic; Kangar; On-site; MYR 30,000 - 60,000; Full time

Job summary

An innovative solutions provider is looking for a proactive Branch Supervisor to lead daily operations and optimize resources. This role involves enhancing effectiveness and quality management while supporting staff development. The ideal candidate will thrive in a dynamic environment, ensuring customer satisfaction and compliance with safety standards. Join a forward-thinking company that empowers businesses with smart technology and contributes to efficient living. If you have a passion for leadership and a background in business administration, this opportunity is perfect for you.

Qualifications

• Bachelor’s Degree in Business Administration or related field, or equivalent experience.
• Minimum 2 years of supervisory experience, preferably in agriculture or agribusiness.

Responsibilities

• Oversee daily operations for all sales activities and develop customer relationships.
• Implement safety programs and provide training to enhance operations.
• Supervise staff, maintain workflow, and achieve growth objectives.

Skills

Multitasking

Problem Solving

Customer Service

Financial Analysis

Communication Skills

Education

Bachelor’s Degree in Business Administration

Job description

About Us

Aonic is an end-to-end drone solutions company. We began by providing drone services and have since evolved into a comprehensive solutions provider - creating our own drones, supplying major brands like DJI, and now expanding into distributing smart home products.

With expertise across B2B and B2C segments, we deliver end-to-end solutions through six integrated verticals: agriculture, industrial, services, retail, academy, and lifestyle.

At Aonic, our mission is to empower businesses and end users with innovative ecosystems that drive efficient living through smart technology.

About the Role

We are seeking a proactive Branch Supervisor to oversee the day-to-day operations of our branch. The role involves optimizing the availability of tools, facilities, and personnel to meet project requirements and capitalize on growth opportunities. The ideal candidate will deploy action plans to enhance effectiveness, efficiency, and quality management, including staff development and career progression.

Key Responsibilities

• Administer everyday operations for all sales activities.
• Develop professional relationships with all customer contacts.
• Determine all profit and sales objectives and design effective strategies to maintain inventory levels and manage all work according to branch policies and procedures.
• Implement safety programs and provide training to employees to enhance operations and supervise efficient working of all employees.
• Administer marketing requirements and provide optimal customer service, including training personnel at required locations.
• Provide excellent customer service, prepare sales paperwork within deadlines, and resolve billing inquiries.
• Organize safety meetings, adhere to safety regulations, monitor vendor and customer communications, and maintain product knowledge.
• Collaborate with HR to resolve personnel issues, update knowledge on company products and services.
• Supervise staff, maintain workflow, achieve growth objectives, and develop project plans for business improvement.
• Supervise product front line, monitor customer complaints, and manage branch operations and communication events.
• Prepare and maintain service staff schedules, perform audits, and generate reports.
• Maintain high service standards, ensure SOP compliance, and keep branch assets safe, clean, and hygienic.
• Manage staff within the branch, monitor financial operations, and track finances.
• Understand and comply with ISO standards and SOPs.

About You

• Bachelor’s Degree in Business Administration or related field, or equivalent experience.
• Ability to multitask, prioritize, and manage time effectively.
• Creative problem solver who thrives on challenges.
• Ability to analyze financial records and transfer data.
• Support team members to achieve branch goals.
• Strong customer service skills.
• Attention to detail.
• Excellent communication skills, both written and verbal.
• Minimum 2 years of supervisory experience, preferably in agriculture or agribusiness.