Account Manager - Penang

Hilti Malaysia; Penang; On-site; MYR 48,000 - 72,000; Full time

Job summary

Hilti Malaysia is seeking a high-potential Account Manager to drive sales in the construction industry. This role involves building long-term relationships with clients, achieving sales targets, and providing technical support. Ideal candidates are passionate about sales, possess strong communication skills, and are eager to grow their careers in a supportive environment.

Benefits

Company vehicle

One-to-one coaching

Autonomy in managing portfolio

Training and development support

Qualifications

• Diploma qualification or higher in any discipline.
• Interest in sales and the construction industry; fresh graduates welcome.
• Previous sales experience is an advantage.

Responsibilities

• Achieve sales targets through the assigned territory.
• Identify business opportunities and promote Hilti’s product line.
• Provide technical support and represent the Hilti brand.

Skills

Communication

Interpersonal skills

Sales-driven

Customer-focused

Team player

Education

Diploma qualification or higher

Job description

What's the Role?

We are looking for a high-potential candidate with strong business acumen to unleash their potential at Hilti, starting as an Account Manager. This is not an ordinary sales job, as ours is a uniquely high-performing and supportive working culture.

Who is Hilti?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers with innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.

Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?

The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long-term, sustainable, and profitable relationships with the customer. The role involves professional field sales and high-level customer consultation within the defined territory and target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the marketplace.

Roles & Responsibilities:

• Achieve sales targets through the assigned territory.
• Identify business and sales opportunities and promote Hilti’s product line based on the designed territory and trade segment.
• Apply trade application knowledge to become a solution provider to customers through demo culture and user training.
• Expand sales coverage by acquiring new clients and maintaining good relationships with existing clients to build loyalty.
• Demonstrate products and services in person, face-to-face with customers.
• Execute disciplined sales strategies with planning of activities (annual, monthly, weekly, daily) with clear objectives to ensure productive sales calls.
• Handle customer inquiries and complaints effectively and provide ideal solutions.
• Forecast sales and plan activities using CRM tools.
• Prepare quotations and monitor the progress of customer orders to ensure satisfaction.
• Introduce new products to the market and target customers.
• Collaborate with departments such as logistics, credit, marketing, technical services, and customer service.
• Attend to other tasks as required by the team leader.

What do we offer?

We provide everything you need to excel, including a company vehicle and one-to-one coaching. You will enjoy autonomy in managing your portfolio while being part of a friendly team. We offer responsibilities such as managing your own customer portfolio, which may include trade experts, project managers, or company leaders. We trust you to deliver outstanding results and will support your training, development, and career progression.

What You Need Is

• Diploma qualification or higher in any discipline.
• Interest or passion in sales and the construction industry; fresh graduates are welcome.
• Ability to work independently and in a team.
• Persuasive, persistent, sales-driven, customer-focused, and a team player.
• Excellent communication and interpersonal skills.
• Passionate about sales.
• Previous sales experience with a proven track record is an advantage.

Why should you apply?

We have an excellent mix of people, and some of our best Account Managers joined us with little or no construction experience. Success at Hilti depends on teamwork and your ability, regardless of your background.