Clinic Assistant / Admin | Mandarin Speaking | RM 3000 - RM 4000

J RECRUIT FIRM; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is looking for a dedicated Clinic Assistant/Admin fluent in Mandarin to enhance their team. This role involves providing exceptional customer service, managing administrative tasks, and supporting clinic operations. Candidates should possess strong multitasking and organizational skills, with a background in customer service or clinic assistance preferred. Join a dynamic environment where your contributions will ensure excellent patient care and smooth clinic functioning. If you thrive in a fast-paced setting and are passionate about helping others, this opportunity is perfect for you!

Qualifications

• 1-3 years of experience as a clinic assistant or in customer service.
• Exceptional multitasking and organizational skills required.

Responsibilities

• Greet patients and manage appointments with a positive attitude.
• Maintain patient records and ensure smooth clinic operations.
• Handle payment collections and assist in marketing activities.

Skills

Customer Service

Mandarin Fluency

Multitasking

Organizational Skills

Medical Terminology Knowledge

Job description

Clinic Assistant / Admin | Mandarin Speaking | RM 3000 - RM 4000

About the job:

We are seeking a dedicated Clinic Assistant / Admin who is fluent in Mandarin to join our team. The successful candidate will be responsible for providing excellent customer service, managing administrative tasks, and supporting clinic operations.

Job Responsibilities:

1. Greet and welcome patients and visitors with a positive attitude;
2. Manage patient appointments and schedules;
3. Maintain patient database and medical records;
4. Collect patient information and process registrations;
5. Respond to patient inquiries regarding services, prices, and availability;
6. Answer and redirect phone calls;
7. Maintain a clean and organized clinic reception area and fulfill clinic requirements;
8. Ensure effective communication with doctors, nurses, and staff for smooth clinic operations;
9. Handle payment collections (cash, credit card terminal) and bank deposits if needed;
10. Maintain professional relationships with customers and team members;
11. Participate in marketing and branding activities organized by management;
12. Perform any additional duties as assigned by management.

Job Requirements:

1. Minimum 1-3 years of related clinic assistant or customer service experience preferred;
2. Experience in a similar customer-facing role, ideally in a medical setting;
3. Ability to handle confidential information discreetly;
4. Comfortable working with patients of all ages and backgrounds;
5. Exceptional multitasking and organizational skills;
6. Knowledge of medical terminology and procedures is a plus;
7. Fluent in Mandarin

Interested candidates are encouraged to send their updated resume to [e-mail].