Service Contract Sales Engineer

Johnson Controls; Kuching; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading company in the HVAC industry is seeking a proactive sales professional to drive service growth by identifying new opportunities and maintaining customer relationships. The ideal candidate will have a degree and at least 3 years of relevant experience. Responsibilities include developing service contracts, submitting proposals, and ensuring high service quality.

Qualifications

• At least 3 years of experience in HVAC industry service or sales.

Responsibilities

• Identify and sell new PSA and O&M opportunities.
• Develop and grow new service contracts business.
• Ensure optimized sales and market coverage.

Skills

Communication

Analytical

Organizational

Relationship Management

Education

Degree

Job description

What you will do

• To optimally meet Service growth objectives by identifying and selling new PSA and O&M opportunities.

How you will do it

• Develop and continuously grow the new service contracts business with new and existing customer bases.
• Ensure optimized sales and market coverage.
• Actively seek new service agreement opportunities and ensure retention of existing customers through teamwork, proactive visits, and relationship building.
• Deliver revenue and profitability within your area of responsibility.
• Submit quotations and proposals to customers in a timely and professional manner.
• Maintain constant field intelligence and provide feedback on competitors' activities, products, prices, business performance, and promotional programs.
• Ensure the highest standards of service quality are maintained at all times.
• Report sales activities, prospects, and forecasts promptly.
• Develop and implement continuous improvement initiatives aligned with strategic objectives, both short-term and long-term.
• Perform any other duties as assigned by management, whether ad-hoc or otherwise.

What we look for

• Degree or relevant industry experience.
• At least 3 years of experience in HVAC industry service or sales.
• Good communication, analytical, organizational, and relationship management skills.
• Must be a proactive team player.