Sr Solutions Engineer Alps

HashiCorp; München; Remote; EUR 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Senior Solutions Engineer to join their growing team. This role involves acting as a trusted advisor to customers, guiding them through their journey with HashiCorp solutions. The ideal candidate will have a strong technical background in DevOps and excellent communication skills in both German and English. Responsibilities include collaborating with cross-functional teams and demonstrating the business value of solutions. This position offers a full-time opportunity with potential for remote work in South Germany.

Qualifications

• 5 years in a Technical PreSales or Sales Engineering role.
• Proficiency in DevOps, IT operations, security, cloud technologies.

Responsibilities

• Serve as a trusted advisor to customers throughout their lifecycle.
• Drive expansion within current product lines and promote adoption.

Skills

Communication Skills

Problem-Solving Skills

Collaboration

Education

Bachelor's degree in Computer Science

Tools

HashiCorp Tools

AWS

Azure

Google Cloud

Job description

Location : Germany (remote ideally South Germany)

About the team

We are growing our Solutions Engineering team! Our Solutions Engineers serve as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our Customers' challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they've implemented.

What you'll do (responsibilities)

As a Sr. Solutions Engineer at HashiCorp, you will partner closely with one Sales Executive and support the entire Customer journey. This includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping Customers unlock the full potential of our solutions and achieve their desired business outcomes. Your responsibilities will include:

1. Serve as Trusted Advisor: Act as a trusted advisor to aligned accounts' technical teams and business stakeholders throughout the customer lifecycle.
2. Exhibit Strong Communication Skills: Influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills.
3. Understand the Customer's Journey: Guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth.
4. Prove Business Value: Demonstrate the business value of HashiCorp solutions in solving the customer's business problems and driving their target outcomes.
5. Contribute to Customer Success: Participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions.
6. Drive Expansion and Adoption: Seek to expand within current product lines and promote the adoption of multi-product, integrated solutions.
7. Partner with Cross-Functional Teams: Collaborate with Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering teams to ensure success throughout the customer journey.
8. Provide Authoritative Guidance: Offer authoritative guidance on DevOps concepts, leveraging your skills in infrastructure architecture, cloud, IT operations, security, and development technologies.
9. Maintain Technology Expertise: Establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape.

What you'll need (minimum qualifications)

• Experience: 5 years in a Technical PreSales or Sales Engineering role or equivalent experience; practitioners are appreciated as well.
• Technical Expertise: Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms.
• Customer Engagement: Proven experience with implementing software products or solutions in large and dynamic enterprise companies.
• Communication Skills: Excellent verbal and written communication skills in German and English, with the ability to convey complex technical concepts effectively.
• Problem Solving Skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions.
• Collaboration: Experience working in a dynamic team environment focused on providing above-industry-standard customer service, and proven ability to work cross-functionally.
• Travel: Ability to travel as needed, including domestic and occasional international travel.

Preferred qualifications

• Knowledge of HashiCorp tools: Experience with any tools in the HashiCorp portfolio.
• Technical Certifications: Relevant certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.
• Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field, or equivalent practical experience.

Additional Information

HashiCorp is an IBM subsidiary, acquired by IBM, and will be integrated into IBM. By applying, you acknowledge that your personal information will be shared with IBM subsidiaries involved in your recruitment process. More details on IBM's data protection policies are available in the privacy statement.

Required Experience : Senior IC

Key Skills

Organizational Management, Presentation Skills, Agile, SAFe, AWS, Solution Architecture, Conflict Management, Data Management, Scrum, Team Management, Pre-sales, Management Consulting

Employment Type : Full Time

Experience : years

Vacancy : 1

Solution Engineer • Munich, Bavaria, Germany