Job Responsibility
Lead Generation and Management
- Proactively identify and generate new leads through outbound calls, targeted emails, and social selling initiatives.
- Qualify prospects and nurture relationships to develop a robust sales pipeline.
Customer Engagement
- Act as the primary point of contact for inbound leads and customer inquiries.
- Deliver prompt, accurate, and compelling information to potential clients, ensuring a superior customer experience.
Sales Support and Coordination
- Schedule appointments and product demonstrations for field sales representatives.
- Maintain and update the sales pipeline, ensuring seamless lead progression and timely follow-ups.
Revenue Growth and Market Insights
- Close smaller transactions independently while identifying opportunities for upselling and cross-selling.
- Gather customer feedback and market insights to inform and support sales and marketing strategies.
Any ad hoc tasks assigned from time to time by management.
Job Requirements
- A bachelorâs degree in Business, Marketing, Communications, or a related field is preferred.
- Minimum 2-3 years of strong working experience in administrative or operation management capacities. Fresh graduates are welcome.
- Demonstrated experience in sales, telemarketing, or a related field is highly desirable.
- Exceptional communication and interpersonal skills with a customer-focused mindset.
- Self-motivated and results-driven, thriving in a fast-paced, dynamic environment.
- Familiarity with CRM systems (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite or similar tools and structured sales processes is an advantage.
- Excellent communication and patience when solving problems.
- Good command in written and spoken English and Malay.
Job Benefits