Senior Operations Executive

OCBC; Alor Setar; On-site; MYR 60,000 - 80,000; Full time

Job summary

Join a leading bank in Asia as a team leader, where you will manage operations, ensure compliance, and drive service enhancements. We value your growth and offer competitive salaries alongside flexible benefits. Be part of our transformation journey.

Benefits

Competitive base salary

Holistic and flexible benefits

Industry-leading learning opportunities

Qualifications

• 5 years of relevant experience preferred.
• Proven analytical, communication, and interpersonal skills.

Responsibilities

• Lead and supervise a team in the department.
• Manage daily operations and ensure compliance.
• Champion quality and process improvements.

Skills

Leadership

Communication

Analytical

Organizational

Education

Recognized university degree

Tools

Excel

SharePoint

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We do this by taking the time to truly understand people, then providing support, services, solutions, and career paths tailored to their needs and desires.

Today, we are on a journey of transformation, leveraging technology and creativity to become a future-ready learning organization. Our strategic ambition remains clear and bold: to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future, innovate in how we deliver financial services, work in friendly, supportive teams, build lasting community value, and help people grow their assets, businesses, and investments. Take your learning as far as you can, or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here

1. Able to lead and supervise a team of staff in the department.
2. Able to plan capacity and allocate resources accordingly to meet the required turnaround time.
3. Manage the daily operations of the department to ensure effectiveness and efficiency.
4. Manage daily, monthly, quarterly, and regulatory reporting to relevant parties on an accurate and timely basis to ensure compliance.
5. Champion quality, process improvements, and other service enhancement projects to maintain high service levels.
6. Ensure that procedures are well documented and regularly updated.
7. Willing to handle cash.
8. Preferably hold a recognized university degree.
9. Candidates with 5 years of relevant experience are encouraged to apply.
10. Possess good written and verbal communication skills, and be highly organized.
11. Skillful in advanced Excel and SharePoint.
12. Proactive, able to work independently, and manage assignments effectively.
13. Proven analytical, communication, and interpersonal skills.
14. Strong leadership and people management skills, with a team-oriented approach.

What We Offer

Competitive base salary, a suite of holistic and flexible benefits to suit every lifestyle, community initiatives, industry-leading learning and professional development opportunities. Your wellbeing, growth, and aspirations are as important as the needs of our customers.