Clinic Manager

Prinz Healthcare Group Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated Clinic Manager to lead its healthcare services. This role involves providing leadership and supervision to ensure high-quality, patient-centric services. You will be responsible for managing staff, enhancing service quality, and ensuring compliance with health regulations. If you have a strong clinical background and leadership experience, this is an exciting opportunity to make a significant impact in a dynamic healthcare environment.

Qualifications

• 5+ years of experience in a hospital or clinic setting.
• Minimum of 2 years in a leadership or supervisory role.

Responsibilities

• Lead daily operations of clinic services and ensure quality patient care.
• Manage staff scheduling and payment collection accurately.

Skills

Leadership

Clinical Knowledge

Staff Training

Customer Service

Administrative Management

Education

Degree or Diploma in Nursing

Job description

Provide leadership and supervision to the daily operation of clinic services.

1. Establish standards and competencies for nurses and clinic assistants to deliver quality, patient-centric services. This includes:

• Promptly attending to customer complaints.
• Regular review and improvement of service quality.
• Routine assessment, training, and education of staff competencies.
• Timely reporting of incidents and planning/executing improvement plans.
• Adhering to relevant health and safety regulations to ensure the well-being of staff and customers.
• Enhancing staff engagement to retain quality personnel.
• Performing other duties as assigned.

Administrative Duties

• Managing roster scheduling for clinic staff to ensure adequate manpower aligned with operational needs.
• Ensuring accuracy in payment collection, panel claim submissions, and medication prescriptions as per doctors' orders.
• Performing other duties as assigned.

Job Requirements

• Degree or Diploma in Nursing.
• Valid APC.
• At least 5 years of experience in a hospital or clinic setting, with a minimum of 2 years in a leadership or supervisory role.
• Strong clinical knowledge with basic business and financial acumen.

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Your application will include the following questions:

• Which statement best describes your right to work in Malaysia?
• What types of qualifications do you possess?
• How many years of experience do you have as a Clinic Manager?
• What is your expected monthly basic salary?
• Do you have management experience in the healthcare services industry?