Education Counselor (Recruitment)

YPC International College; Ampang Jaya Municipal Council; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading educational institution in Malaysia seeks a candidate to promote degree and diploma programmes through student outreach. The role involves working with the admissions and marketing team to achieve enrollment targets, generating reports, and maintaining a high standard of customer service. Candidates should possess at least a diploma or degree in relevant fields and have strong communication skills.

Qualifications

• Experience working in a higher education institution or in marketing/sales is an advantage.
• Ability to perform under stressful and tight-deadline situations.
• Maintain professionalism and integrity in customer interactions.

Responsibilities

• Call students using a directory to promote college programmes.
• Work closely with admissions and marketing to meet enrollment targets.
• Generate reports and presentation slides for meetings.

Skills

Customer service

Communication

Relationship building

Education

Diploma or Degree in Marketing / Business, Counseling / Social Science / Psychology or related discipline

Job description

Overview

Call student using a given phone directory to promote our college degree/diploma programmes.

To work closely with the admission and marketing team to ensure new student enrollment target are met in every intake.

Invite student for briefing on scholarship.

Continuously maintain professionalism, confidentiality and integrity in all customer interactions and offer the best customer service experience by proactively, expeditiously and effectively solving customer issues to ensure customer satisfaction.

To generate reports, presentation slide for meeting whenever requires.

The position will also be involved in events, exhibitions and promotions e.g. school visits and student appointment.

Job Requirements

Diploma or Degree in Marketing / Business, Counseling / Social Science / Psychology or related discipline.

Able to maintain friendly and professional relationships with all stakeholders.

Working experience in a higher education institution or in marketing/sales would be an advantage.

Able to perform under stressful and tight-deadline situations.

We aim to be a learning institution that meets the educational needs and expectation of the community and industry, using next generation tools and technology to face the challenges of the 21st century. In doing so, we have embedded our footprint in the Malaysian educational populace and set the benchmark as the "champion of quality affordable education".

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.

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