Candidate must possess at least a Diploma or Bachelor’s Degree in any discipline (Hospitality/ Tourism/ Hotel Management/ Business Studies/ Administration/ Management/ Marketing/ Commerce or Mass Communication graduates are preferred).
Required language(s): Bahasa Malaysia and English. Candidate must be able to read, write and speak fluently.
Knowledge and understanding of local system preferred.
Experience in mentoring and counseling students an added advantage.
Courteous, patient and tactful personality with strong customer service orientations.
Possess a high level of initiative, integrity and professionalism.
Competent in Microsoft Office applications (Word, Excel, Outlook, Power Point) and use of database.
Fresh graduates / entry level applicants are encouraged to apply.
Responsibilities:
Student Recruitment
To counsel and assist students to make best-informed decisions.
To develop and enhance the counselling services.
To follow up on student enquiry / application / acceptance.
To attend to students and parents feedbacks, inquiries and complaints in an appropriate and prompt manner and adhere to service standards.
To handle all office administrative matters.
Marketing / Events
To document and implement local and online marketing plan / budget.
To handle and carry out sales and marketing activities / events for both online & offline such as roadshows, education fairs, virtual recruitment events, presentations, direct mailing and activity logistics.
To promote and market education and institutions.
To obtain and update market intelligence.
Public Relations
To build excellent relationship with representatives from institutions.
To develop and maintain relationship with any special group (e.g. student clubs / associations, professional association).
To be a liaison person with local partners / sub-agents.
To visit schools, colleges and universities and build relationship with principles and school counsellors.
How do your skills match this job?
Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Education Counsellor?
Do you have experience in a sales role?
Do you have customer service experience?
Which of the following Microsoft Office products are you experienced with?
Which of the following languages are you fluent in?