Education Consultant (EC)

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Student Recruitment (On a day-to-day basis)

• To counsel and assist students to make best-informed decisions;
• To develop and enhance the counselling services;
• To follow up on students enquiry/application/acceptance;
• To attend to students and parents feedbacks, inquiries, and complaints in an appropriate and prompt manner and adhere to service standards;
• To handle all office administrative matters.

Marketing / Events

• To document and implement local marketing plan/budget;
• To handle and carry out sales and marketing activities/events for both online & offline such as roadshows, education fairs, presentations, direct mailing, and activity logistics;
• To promote and market education and institutions;
• To obtain and update market intelligence;
• To raise profile/awareness of the AUG Brand.

Public Relations

• To build excellent relationships with representatives from institutions;
• To develop and maintain relationships with any special group (i.e., student clubs/associations, professional associations);
• To be a liaison person with local partners/sub-agents;
• To visit schools, colleges, and universities and build relationships with principals and school counsellors.

Qualifications:

• Candidate must possess at least a Bachelor’s Degree in any discipline (Hospitality/Tourism/Hotel Management/Business Studies/Management/Marketing/Commerce or Mass Communication graduates are preferred);
• Required language(s): English, Mandarin, Bahasa Malaysia. Candidate must be able to read, write, and speak Mandarin fluently;
• Knowledge and understanding of local and foreign education systems preferred;
• Experience in recruiting students is an added advantage;
• Courteous, patient, and tactful personality with strong customer service orientations;
• Possess a high level of initiative, integrity, and professionalism;
• May be required to work long hours during intakes;
• Competent in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and use of database;
• Fresh graduates/entry-level applicants are encouraged to apply.

How this career will benefit you:

• Global Exposure;
• Attractive Remuneration;
• Work-Life Balance;
• High Job Security;
• Fun and Safe Working Environment;
• Professional Development Opportunities.

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Education Consultant?
• Do you have customer service experience?
• Do you have experience in a sales role?
• How would you rate your Mandarin language skills?
• Are you willing to travel for this role when required?

AUG Global Network is an established international education consultancy company promoting Australian, UK, Singapore, Switzerland, USA & Local Education. AUG operates across 7 countries. AUG currently has 14 branches in Malaysia (Subang Jaya, Kuala Lumpur, Nilai, Penang, Bukit Mertajam, Ipoh, Melaka, Segamat, Johor Bahru, Kuching, Kota Kinabalu, Kota Bharu, Kuantan, Kuala Terengganu).

AUG was first established in 1995 in Malaysia. Since then, the company has expanded its reach by establishing 30 offices and 1 virtual office around the globe, which is a strong verification of the company’s success in placing students in reputable institutions across the world.

Perks and benefits: Medical, Dental, Parking, Travel, Personal Accident, Critical Illness, Life.