Front Desk Administrator

Touchstone Education and Technology Plt; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

Join a dynamic team as a Front Desk Administrator at a leading educational institution in Malaysia. This role is vital for providing exceptional customer service and administrative support. You will be the first point of contact, welcoming visitors and managing communications while ensuring smooth operations in a collaborative environment. The academy is committed to empowering learners and making a positive impact in the community. If you have a friendly attitude and strong organizational skills, this is the perfect opportunity to grow your career in a supportive atmosphere.

Benefits

Competitive remuneration

Collaborative work environment

Medical benefits

KWSP contributions

SOCSO contributions

Qualifications

• 4 years of experience in a receptionist or front desk role.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcoming and assisting visitors in a friendly manner.
• Managing phone calls, emails, and correspondence.

Skills

Customer Service

Communication Skills

Organizational Skills

Microsoft Office

Interpersonal Skills

Tools

Microsoft Office

Internet Technologies

Job description

Altuz Academy is seeking a skilled and personable Front Desk Administrator to join our team in Petaling Jaya, Selangor. This position is crucial in providing exceptional customer service and administrative support to our organisation.

What you'll be doing

1. Welcoming and assisting visitors, clients, and employees in a friendly and professional manner.
2. Managing incoming phone calls, emails, and correspondence, and directing enquiries to the appropriate parties.
3. Performing general administrative duties such as filing, data entry, and organisation of office supplies.
4. Coordinating meeting room bookings, catering, and other logistical arrangements.
5. Providing support to the wider team as needed.

What we're looking for

1. 4 years of prior experience in a receptionist or front desk role, preferably within a child centre environment.
2. Excellent communication and interpersonal skills, with the ability to interact with a diverse range of people in English.
3. Strong organisational skills and attention to detail.
4. Proficiency in Microsoft Office applications.
5. Familiarity with internet technologies and software, and confidence in using them.
6. A friendly, customer-focused attitude and the ability to work well within a team.

What we offer

• Competitive remuneration.
• A collaborative and supportive work environment.
• Medical benefits.
• KWSP and SOCSO contributions.

About us

Altuz Academy is Malaysia's premier Orton-Gillingham Reading Specialist Centre. The Orton-Gillingham Approach is the global reference standard for reading and remedial reading instruction. Our mission is to empower learners to reach greater heights and unlock their potential to the fullest. With a talented team and a commitment to excellence, we are constantly striving to make a positive impact in the communities we serve.

If you are excited to be part of our dynamic team, we encourage you to apply now.

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Your application will include the following questions:

1. Which of the following statements best describes your right to work in Malaysia?
2. What's your expected monthly basic salary?
3. Which of the following types of qualifications do you have?
4. How many years' experience do you have as a Front Desk Administrator?
5. Which of the following Microsoft Office products are you experienced with?
6. Do you have customer service experience?
7. How would you rate your English language skills?
8. How much notice are you required to give your current employer?

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