Training Coordinator

Malaysia Airlines; Sepang; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading airline is seeking a Training Coordinator to oversee training operations and ensure compliance with regulatory requirements. The role involves coordinating training sessions, managing schedules, and maintaining training records. The ideal candidate will possess strong organizational skills and relevant experience in operations.

Qualifications

• 2 years of relevant experience in operations or 7 years with High School Certificates.

Responsibilities

• Coordinate training sessions and manage training calendars.
• Ensure training facilities are ready and serviceable.
• Prepare monthly reports on trainer performance.

Skills

Collaboration

Project Management

Problem Solving

Time Management

Education

Degree or Diploma in any discipline

High School Certificates (STPM/SPM)

Tools

Microsoft Office

Job description

Job Title

Training Coordinator

Reports To

Head of Operations

Role Purpose

Ensure effective day-to-day operations of training delivery and administration, and maintain an effective training roster for trainers and trainees in compliance with CAAM requirements.

Key Responsibilities

1. Identify training needs collaboratively with business units and regulatory bodies.
2. Develop and manage short-term and long-term training calendars and plans.
3. Schedule and coordinate training sessions, including instructor assignments, venue bookings, and equipment availability.
4. Support training delivery and administration, coordinating with internal stakeholders and external providers for smooth execution.
5. Ensure training facilities and resources are serviceable and ready to maximize utilization.
6. Serve as the central Training Coordinator for internal and external customers, ensuring facilities and services meet expectations.
7. Coordinate with relevant departments on training schedules, instructor availability, classroom bookings, equipment, and student welfare.
8. Liaise with instructors to maintain training documents and records, ensuring they are accurate and audit-ready.
9. Distribute training manuals timely, according to the approved list.
10. Prepare and submit monthly reports on trainer performance and training progress.
11. Submit training quotations for internal clients for finance processing before training starts.
12. Verify and process training-related expenses and claims promptly.
13. Manage centralized qualification and training records, tracking trainers' assignments and mandatory training.
14. Disseminate training rosters and crew records accurately and timely for allowances processing.
15. Review and update training policies, procedures, and processes as needed.
16. Analyze and report on monthly training and operational performance.
17. Collaborate with business units and peers to provide excellent service and maintain operational efficiency.
18. Perform other duties as assigned by the Head of Operations.

Qualifications & Experience

• Degree or Diploma in any discipline with 2 years of relevant experience in operations; or
• High School Certificates (STPM/SPM) with 7 years of relevant experience in operations.

Areas of Experience

• Knowledge of regulatory requirements, flight operations policies, crew operating patterns, and duty rosters.
• Knowledge of business administration and company policies.
• Proficiency in Microsoft Office applications.

Personality Traits

• Empathy and good listening skills.
• Collaboration and project management skills.
• Adaptability, speed, and flexibility.
• Strong organizational, time management, and problem-solving skills.