Software Tester - Cantonese Speaking

AIA; Sepang; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

Join a forward-thinking company as a Business Analyst where your insights will shape innovative solutions. This role involves collaborating with stakeholders to identify requirements, conducting thorough user acceptance testing, and ensuring project documentation meets high standards. You'll have the opportunity to mentor junior associates while fostering a culture of continuous improvement. With a strong commitment to employee development, this organization offers a dynamic environment where your contributions will directly impact the success of projects. Embrace the chance to grow your career in a supportive and engaging workplace.

Benefits

Extensive medical and hospitalization coverage

Professional membership sponsorship

Additional employer EPF contributions

Hybrid working arrangements

Dental benefits

Optical benefits

Employee share purchase plan

Qualifications

• Bachelor's degree required; experience in insurance is a plus.
• Fluent in English and Chinese; proficiency in Mandarin/Cantonese is advantageous.

Responsibilities

• Participate in discussions to understand project requirements and document solutions.
• Conduct UAT and ensure comprehensive testing meets business expectations.

Skills

Business Analysis

Problem-Solving

User Acceptance Testing (UAT)

Microsoft Office

Communication Skills

Adaptability

Education

Bachelor's Degree

Job description

Add expected salary to your profile for insights.

• Participate in discussions with the business / program managers on understanding the scope of work, rules, and procedures required to prepare documentation detailing the solution for the given business needs.
• Responsible for filtering the needs and wants of a requirement, including functional and non-functional requirements; refine the varying messages as well as the requirements of the project stakeholders into a consistent single vision.
• Bring innovation during solutioning in the form of recommendations that improve the process through simplification.
• Provide support on project execution such as preparing user requirements, quality control, and coordinating with stakeholders to ensure smooth and timely delivery of the project.
• Adjudicate problem-solving between stakeholders; offer technical expertise to identify fact-based solutions.
• Prepare test requirements to ensure they are comprehensive and meet the User Acceptance Test (UAT) needs.
• Review and sign off solution documents, UAT plans, and scenarios prepared by the business / program management teams within stipulated timelines.
• Conduct peer reviews on business solutions. Liaise with stakeholders to ensure test environments and specific UAT requirements are set up for test execution.
• Support the creation of test data in the test environment.
• Execute test scripts, monitor, and record test results against business expectations according to test objectives.
• Ensure all test outputs, Production Issue Reports (PIR), test results, and reports are well documented, able to spot errors during UAT, and raise proper PIRs.
• Work closely with business and technology stakeholders to resolve UAT defects.
• Support incoming task assessment and assist in assigning tasks to team members.
• Report UAT progress and highlight key risks and issues.
• Provide UAT clearance reports after ensuring all functionalities are tested, defects documented, impacts assessed, and resolutions provided.
• Provide efficient technical support and guidance to production users and relevant parties.
• Coordinate with Business / Program Management teams to obtain UAT signoff.
• Demonstrate logical and creative thinking; provide suggestions and recommendations.
• Review and authorize documentation prepared by Associates / Senior Associates.
• Mentor Associates / Senior Associates in Business Analysis (BA).
• Prepare end-user training guides and train the trainer prior to implementation.
• Perform post-implementation verification and follow-up on production issues and their fixes before project closure.
• Represent the team at various project meetings and suggest improvements (tech/process) to elevate testing standards.
• Embrace change and act as a change agent for internal and external stakeholders.
• Follow internal testing frameworks and documentation processes under the Target Operating Model as set by the Development Support Team. Organize and implement team engagement activities to foster team spirit.
• Perform other responsibilities and duties periodically assigned by supervisor to meet business requirements.

Job Requirements:

• A recognized tertiary Bachelor's Degree qualification.
• Experience in the insurance industry is an advantage.
• Fluent in spoken English and Chinese. Proficiency in Mandarin / Cantonese is an advantage. Passing SPM Chinese subject is a must.
• Self-motivated and proficient in Microsoft Office.
• Good commitment, attitude, and willingness to learn.
• Able to adapt to a desk-bound working environment, work shifts including weekends on a rotation basis, and work overtime beyond normal hours (including weekends and public holidays).
• The role requires following the Hong Kong working calendar.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Software Tester?
• Which of the following languages are you fluent in?

Insurance & Superannuation 101-1,000 employees

AIA Shared Services (AIASS) was established in May 2009 as a subsidiary of AIA Group Limited, the largest independent publicly listed pan-Asian life insurance group and a market leader in the Asia-Pacific region for life insurance premiums. Since its establishment, AIASS has grown significantly and today employs around 1600 staff, committed to providing top-tier services to support the AIA Group’s operations. We value career development opportunities for our employees.

Perks and benefits include extensive medical and hospitalization coverage, professional membership sponsorship, additional employer EPF contributions, hybrid working arrangements, dental and optical benefits, and an employee share purchase plan.

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