Assistant Manager Key Account, Learning Sales

Awantec; Cyberjaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead a dynamic sales team in achieving ambitious targets. This role involves coaching personnel, managing client relationships, and collaborating with various stakeholders to enhance product offerings. The ideal candidate will have a strong background in sales, excellent communication skills, and a knack for identifying business opportunities. Join a forward-thinking company that values innovation and personal development, and play a key role in driving success and growth in a thriving market.

Qualifications

• Minimum 3 years experience in sales.
• Experience in Training and Development, Sales and Marketing.

Responsibilities

• Supervise team for lead generation and client engagement.
• Build rapport with clients for recurring sales.
• Generate monthly reports and lead weekly meetings.

Skills

Client-fronting exposure

Good articulation

Effective negotiation skills

Analytical skills

Business development skills

Excellent communication skills

Education

Bachelor Degree in Business

Bachelor Degree in Marketing

Bachelor Degree in Human Resources

Bachelor Degree in Education

Bachelor Degree in Psychology

Tools

Google Workspace

Job description

Key Accountability

This is an Assistant Manager role who will lead the pillar / section that he / she is being assigned, and to achieve the sales target of the section. And to manage and provide supervision to both the sales and customer success personnel on their tasks. Lead provides feedback to the team particularly to the superior(s) on potential prospects, challenges and comes up with strategy on the sales of the products.

Job Summary:

1. Supervise the team to generate, monitor leads generation and clients’ support and engagement.
2. Establish sales pipelines to meet monthly targets and short-falls.
3. Monitor the sales process which is inclusive of payments, and make sure the team achieves monthly sales targets.
4. Build and maintain good rapports with clients for recurring sales.
5. Follow up with clients and respective teams on sales status.
6. Coach customer success team to be proactive in handling issues arise from the products and always provide solutions to the team and to make sure clients’ inquiries are handled with utmost care.
7. Work closely with stakeholders such as the marketing, solutionist and product development team to come up with new products or product enhancement / diversifications to spur sales volume or revenue.
8. Coach team members on new products, processes and personal development.
9. Keep abreast with learning technology and trends in the market.
10. Perform periodic market surveys on learning platforms.
11. Keep communication open with the team, colleagues and superior(s) on the performance, challenges and sales strategy.
12. Coordinate with the Finance team on payments / collections from clients.
13. Generate monthly reports and lead weekly standup meetings.

Qualification:

1. Bachelor Degree in Business / Marketing/ Human Resources/Education / Psychology.
2. Min 3 years experience in sales.

Desired experience/exposure:

1. Academy/Training related experience in Training and Development, Sales and Marketing.
2. Digital Technology and/or Sales exposure.
3. Recognized training certification.
4. Design and delivery of training.
5. eLearning specialization.

Required Skills:

1. Client-fronting exposure.
2. Good articulation.

Additional Requirements:

1. Effective negotiation and influencing skills.
2. A high level of analytical, innovation and business skills.
3. People and social skills.
4. Ability to identify opportunities for business development.
5. Computer literate and familiar with Google Workspace.
6. Excellent communication, interpersonal and writing skills.